Linda Canfield

Duties:

Social Support Activity Groups, planning & developing of activity programs

• Assist clients to participate fully in decision making aspects of the program planning process where appropriate
• Deliver appropriate activities in a variety of community settings, based on the activities program
• Monitor wellbeing of members and reporting any changes or concerns
• Club 5-8, Planning and development of implementation of the annual club 5-8 calendar of events
• Combined Seniors Activities, plan and facilitate combined senior’s events
• Combined indoor bowls completion
• Combined seniors Christmas events
• Victorian Seniors Festival
• Aged & Disability volunteer programme
• Maintaining rosters
• Planning and delivering of support and training activities
• Recruitment and induction
• Introduction of new volunteer opportunities of Health Assessments
• Complete Risk Assessments.
• Gathered and organized materials to support operations.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Entered data, generated reports, and produced tracking documents.

• Duties: Customer Relations
• Telephone enquiries
• Appointment bookings by phone and in person
• Billing for medical and related services
• Maintain medical records
• Handling cash
• Prepare all correspondence
• Basic bookkeeping.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

• Duties: Provide general administrative support to the Community Services team
• Carry out Initial Contact for all service referrals into the Aged & Disability Department
• Assist with the preparation, distribution and maintenance of weekly rosters for Aged and Disability Services Staff
• Preparation of accounts payable for authorisation
• Data entry for Packaged Care ‘TCM’ Program
• Provide program specific administrative support for the Planned Activity Group and Senior Citizens programs
• Planning & Organisation of trips for Club 5-8
• Data Entry for HACC Xpedite program
• Preparation of data acquittal reports
• Assist with Client service provision duties
• Assist with the preparation and distribution of service provision accounts for clients of Aged and Disability Services, including brokered services.

• Duties: Telephone enquiries
• Handle incoming facsimile requests for medical information for doctors and other hospitals
• Assembling medical records
• Completion of discharges
• Filing pathology and relevant correspondence
• Retrieve medical records and forward to relevant clinics
• Data entry.

• Duties: Customer Relations
• Telephone enquiries
• Appointment bookings by phone and in person
• Billing for medical and related services
• Maintain medical records
• Handling cash
• Prepare all correspondence
• Medicare Officer.

• Duties: Customer relations
• Telephone enquiries
• Accounts, invoicing, payroll
• Bookkeeping skills both on computer and manually (ie cash receipts/payments to trial balance).