Linda Clark
BRISBANE,QLD
Summary
Experienced retail operations leader with strengths in team culture, team scheduling, inventory control, and safety compliance. Known for improving store efficiency, supporting strong team performance, and delivering reliable customer service in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Store Manager
Woolworths
BRISBANE, QLD
06.2024 - Current
- Managed Woolworths store operations, supporting daily customer service and team workflow.
- Coordinated staff rosters, task allocation, and shift coverage for Woolworths teams.
- Monitored stock levels and inventory controls to ensure product availability on shelves.
- Enforced safety procedures, compliance standards, and store cleanliness requirements.
- Trained team members on service standards, POS systems, and store routines.
- Resolved customer complaints and escalations, enhancing service recovery at Woolworths.
- Evaluated existing processes to implement improvements, streamlining operations.
- Conducted regular meetings with staff to discuss operational issues and performance reviews.
- Analyzed sales data to identify areas of improvement and devise corrective measures.
Group Safety Lead
Woolworths
BRISBANE, QLD
06.2024 - Current
- Conducted safety training for employees and visitors to ensure compliance with safety regulations.
- Conducted safety and hazard inspections of work sites.
- Implemented strategies for reducing workplace injuries through effective communication with supervisors and workers.
- Provided guidance on safe work practices, such as proper lifting techniques, use of personal protective equipment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Assistant Store Manager
Woolworths
BRISBANE, QLD
03.2022 - 06.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Supervised team shifts and delegated daily tasks for store departments
- Handled customer enquiries and resolved service issues on the shop floor
- Maintained visual merchandising standards across aisles and promotional displays
- Monitored stock levels and coordinated replenishment with Woolworths inventory systems
- Checked compliance with Woolworths safety procedures and store policies
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supported Woolworths supermarket operations across sales floor, checkout, and service areas
Skills
- Retail operations
- Inventory control
- Customer service
- Team scheduling
- Visual merchandising
- Operations management
- Operational compliance
- Employee training
- Team leadership
- Safety compliance
Certification
- Mental Health First Aider
- First Aider
Timeline
Store Manager
Woolworths
06.2024 - Current
Group Safety Lead
Woolworths
06.2024 - Current
Assistant Store Manager
Woolworths
03.2022 - 06.2024