Linda D'Astolto
Coburg North,Australia
Summary
Seasoned professional with a proven track record in executive support and office management, notably at RMIT University. Excelled in calendar management and interpersonal communication, enhancing operational efficiency and fostering client relations. Demonstrated expertise in advanced MS Office suite and meticulous attention to detail, significantly improving presentation development and executive support processes.
Overview
30
30
years of professional experience
Work History
Home Care Provider
01.2019 - 01.2022
- Provide full-time home care for 2 frail family members
Learning Support Officer
LOYOLA COLLEGE
01.2016 - 01.2018
- Guide, mentor and advocate on behalf of individual students with disabilities, impairments or learning difficulties
- Assist with the basic emotional and physical care of students
- Evaluate student progress and assist teachers to deliver educational programs
Administrative Assistant
ST VINCENTS COMMUNITY REHABILITATION CENTRE
01.2008 - 01.2016
- Front desk management predominately involving liaising with patients, managing patient medical records, and processing of patient referrals
- Perform general administration duties including answering telephone enquiries, billing and distribution of internal mail
- Data entry processing using the patient administration system (PAS)
- Liaise with allied health staff of the department
Learning Support Officer
COBURG HIGH
07.2015 - 12.2015
- Guide, mentor and advocate on behalf of individual students with disabilities, impairments or learning difficulties
- Assist with the basic emotional and physical care of students
- Evaluate student progress and assist teachers to deliver educational programs
Home Care Provider
01.2004 - 01.2007
- Provide full-time home care for my children
Personal Assistant
VARIOUS AGENCIES
01.2003 - 01.2004
- Perform ad-hoc PA and reception tasks as dispatched to various companies
PA to the General Manager
COFFEX COFFEE
01.2002 - 01.2003
- Personal assistant to the GM and his team, acting as the main point of contact across all modes of communication
- Manage and prioritise all workloads for the GM
- Provide diary management, appointment scheduling and word processing support
- Manage and distribute incoming/outgoing mail
- Authorised to make day to day business decisions under the directors guidance
- Attend meetings and document key points for the preparation of minutes
- Run day to day errands on behalf of the GM
- Organise and coordinate functions and events
- Build a positive rapport with clients to establish trusting relations with emphasis on long term receptions
- Communicate in Italian language with clients both locally and overseas
Logistics Supervisor
COMMONWEALTH BANK
01.2000 - 01.2001
- Supervise, lead and support staff in an institutional banking environment
- Manage a portfolio of 3 major business accounts nationally
- Timely processing of accounts payable for the management team
PA to the Marketing Manager
SOUTHCORP PACKAGING
01.1999 - 01.2000
- Personal assistant to the Marketing Manager and his team, acting as the main point of contact across all modes of communication
- Create PowerPoint presentations for the promotion of the company's packaging products to Pepsi, Kraft and SPC
- Organise business travel arrangements on behalf of management team
- Relief reception in the absence of the receptionist
- Liaise with interstate and overseas office personnel
- Coordinate, prepare and submit customer sales contracts
- Authorised to make day to day business decisions under the directors guidance
- Screen telephone calls and manage accordingly ensuring only appropriate calls are transferred to the Marketing Manager
- Set up the board room for meetings, prepare the necessary documentation and make catering arrangements
- Organise and coordinate functions and events
- Build a positive rapport with clients to establish trusting relations with emphasis on long term receptions
PA to the Head of Department
RMIT UNIVERSITY
01.1992 - 01.1998
- Personal assistant to the head of Department of Medical Laboratory Science
- Build a positive rapport with clients to establish trusting relations with emphasis on long term receptions
- Attend meetings and document key points for the preparation of minutes
- High level interpersonal skills in liaising with students, academic staff, and other university personnel
- Type and maintain discretion of confidential student information
- Provide diary management and word processing support
Education
Diploma - Interior Design
MELBOURNE POLYTECHNIC
01.2023
Cert IV - Interior Decoration
MELBOURNE POLYTECHNIC
01.2022
The Certificate of Education - Integration Aide
MONASH UNIVERSITY
01.2010
Advanced Certificate - Personnel
MELBOURNE POLYTECHNIC
01.1994
Completed Year 12 -
ACADEMY OF MARY IMMACULATE
Skills
- Calendar management
- Interpersonal communication
- Advanced MS office suite
- Professional and mature
- Travel coordination
- Meticulous attention to detail
- Extensive vocabulary
- Meeting planning
- Proper phone etiquette
- Strong problem solver
- Invoice processing
- Presentation development
- Executive support
- Database management
References
Upon Request
Secondaryeducation
ACADEMY OF MARY IMMACULATE, Completed Year 12
Qualificationsandtraining
- 02/01/22, MELBOURNE POLYTECHNIC, Cert IV in Interior Decoration
- 02/01/23, MELBOURNE POLYTECHNIC, Diploma in Interior Design
- 01/01/10, MONASH UNIVERSITY, The Certificate of Education (Integration Aide)
- 01/01/94, MELBOURNE POLYTECHNIC, Advanced Certificate in Personnel
Timeline
Home Care Provider
01.2019 - 01.2022
Learning Support Officer
LOYOLA COLLEGE
01.2016 - 01.2018
Learning Support Officer
COBURG HIGH
07.2015 - 12.2015
Administrative Assistant
ST VINCENTS COMMUNITY REHABILITATION CENTRE
01.2008 - 01.2016
Home Care Provider
01.2004 - 01.2007
Personal Assistant
VARIOUS AGENCIES
01.2003 - 01.2004
PA to the General Manager
COFFEX COFFEE
01.2002 - 01.2003
Logistics Supervisor
COMMONWEALTH BANK
01.2000 - 01.2001
PA to the Marketing Manager
SOUTHCORP PACKAGING
01.1999 - 01.2000
PA to the Head of Department
RMIT UNIVERSITY
01.1992 - 01.1998
Diploma - Interior Design
MELBOURNE POLYTECHNIC
Cert IV - Interior Decoration
MELBOURNE POLYTECHNIC
The Certificate of Education - Integration Aide
MONASH UNIVERSITY
Advanced Certificate - Personnel
MELBOURNE POLYTECHNIC
Completed Year 12 -
ACADEMY OF MARY IMMACULATE
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