Linda Dujic
Avalon Beach,NSW
Summary
Adept at enhancing client satisfaction and maintaining safe environments, I leveraged my cleaning, sanitization, and customer service skills at Absolute Domestics to foster loyalty and secure referrals. My proactive approach and ability to deliver quality results under pressure highlight my commitment to excellence and efficiency in household management and client relations.
Overview
16
16
years of professional experience
Work History
Domestic House Cleaner
Self Employed
01.2017 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Administration Officer
Alita Sales
02.2011 - 12.2015
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Created, prepared, and delivered reports to various departments.
Domestic House Cleaner
Absolute Domestics
01.2009 - 12.2010
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Adhered to professional house cleaning checklist.
Education
High School Diploma -
Kingsgrove North High School
Kingsgrove, NSW12.1989
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Kitchen Cleaning
- Floor cleaning
- Household Management
- Clothes laundering
- Ironing clothes
- Meal Preparation
Timeline
Domestic House Cleaner
Self Employed
01.2017 - Current
Administration Officer
Alita Sales
02.2011 - 12.2015
Domestic House Cleaner
Absolute Domestics
01.2009 - 12.2010
High School Diploma -
Kingsgrove North High School
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