LINDA FARRIES
Bangor
Summary
Operations/Logistics/Supply Chain professional with proven track record in optimising processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
26
26
years of professional experience
Work History
ANZ Operations Manager
SharkNinja
05.2023 - Current
- Oversee daily operations, ensuring alignment with company objectives
- Enhance operational efficiency by implementing streamlined processes across departments.
- Develop strategies for improving 3PL productivity and reducing operational costs.
- Enhance communication channels to facilitate better collaboration among teams.
- Improve resource allocation with data-driven analysis and forecasting.
- Coordinate cross-departmental projects to achieve organisational goals.
- Improve customer satisfaction by enhancing service delivery processes.
- Facilitate smooth collaboration between departments through clear communication channels.
- Analyse key performance indicators to drive continuous improvement initiatives.
- Directed operational reviews to identify areas for cost reduction and efficiency.
- Analyse data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Manage budgets and resources to support organisational growth and sustainability.
- Lead successful change initiatives, ensuring seamless transitions during organisational restructuring efforts.
- Fostered a culture of innovation and continuous improvement within the team.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Developed contingency plans to mitigate risks and ensure operational continuity.
- Streamlined reporting processes for better decision-making and transparency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Develop and maintain relationships with external vendors and suppliers.
- Analyse and report on key performance metrics to senior management.
WAREHOUSE RELATIONSHIPS MANAGER
DYSON APPLIANCES AUSTRALIA PTY LTD
04.2019 - Current
- Responsible to oversee End to End Supply Chain within Australian and New Zealand markets.
- Build and develop great teams (direct and 3PL) that challenge themselves to provide excellent delivery, customer interactions and service turnaround
- Ensuring financial logistics budget is developed and met
- Govern systems, processes, policies and practices in market
- Build and maintain strong, positive partnerships with all stakeholders
- Support Quality team with warehousing and production line development and implementation
- Design and implement various pilot projects within warehouse, from system design to physical operations and delivery concepts
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
WAREHOUSE aND OPERATIONS MANAGER
DYSON APPLIANCES (AUST) PTY LTD
10.2017 - 04.2019
- Responsible for smooth, efficient and accurate flow of product from suppliers to customers, through management of importation and exportation process, warehouse storage and operations, transport account management and intercompany liaison for Australia and New Zealand
- Devised processes to boost long-term business success and increase profit levels.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Introduced new methods, practices, and systems to reduce turnaround time allowing business growth in direct market to increase from 3% to 31%
- Analysed and reported on key performance metrics to senior management.
INVENTORY PLANNER
DYSON APPLIANCES AUSTRALIA PTY LTD
07.2015 - 10.2017
- Responsible for smooth, efficient and accurate flow of product from suppliers to customers, through management of importation and exportation process, transport account management and intercompany liaison
- Planning and forecasting for New Zealand market for Finished Goods
- Special projects – Quality Reworks – RFQ's – Specialised Delivery Development
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Completed physical inventory counts each month.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
GENERAL MANAGER
SYDNEY OLYMPIC FOOTBALL, CLUB
10.2013 - 01.2015
- Responsible for effective running of all aspects, both operational and administrative, for The Club
- From stakeholder registration in Football NSW system, to match day operations, corporate function management, local and international contract management, compliance and club financials
- Completed full business review and developed and implemented companywide processes and procedures for all tasks.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Handled cash accurately and prepared deposits.
- Managed content distribution to online channels and social media platforms.
SUPPLY CHAIN MANAGER
DAIKIN AUSTRALIA PTY LTD
01.2008 - 10.2013
- Responsible for overall execution of sales and operational planning process for business including staff management, budget and finance management, forecasting, inventory planning, import/export, warehousing, 3PL warehouse management, distribution and accuracy of material master data for finished product, raw materials and spare parts within Australia and New Zealand
- Recreated SCM department from non-functioning team to highly effective team, through restructure and training
- Reduced importation costs by 27% through contract negotiations
- Recovered in excess of 17 million dollars in unclaimed Duty Refunds due to locating available Tariff Concessions in Customs Act.
OPERATIONS MANAGER
WESTERN TRANSPORT
01.2006 - 01.2008
- Responsible for overseeing of 3PL services for variety of clients, including sourcing, contract negotiations and ongoing maintenance of services.
- Analyzed and reported on key performance metrics to senior management.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
NATIONAL INVENTORY CONTROL MANAGER
MAKITA, AUST) PTY LTD
01.2002 - 01.2006
- Responsible for efficiency and accuracy of forecasts, inventory, import/export processes and warehousing and distribution throughout Australia, Zealand, Solomon Islands and Papua New Guinea
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Monitored inventory levels to confirm compliance with company policy.
- Tracked production and quality control systems to proactively identify deficiencies.
- Analyzed inventory data to identify and address stock discrepancies.
- Created and updated regular inventory reports and records.
ADMINISTRATION/WAREHOUSE MANAGER
MAX FROST
01.1999 - 01.2002
- Responsible for smooth and efficient flow of business from forecast through to product delivery to client
- Ensured financial viability of company through lean order management and accurate forecasting.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Education
Mental Health First Aider Mental Health First Aid Australia - Certificate Current To 2025
Mental Health First Aid Australia
Suicide Prevention Workshop SafeTALK -
SafeTALK
Skills Training Coaching Certificate Football NSW -
Football NSW
Running Your Club Office of Communities, Sport and -
Office of Communities, Sport And Recreation
Behavioural Interviewing Skills AIM -
Australian Institute of Management
Supply Chain Mentoring (Mentor) APICS / LAA -
APICS / LAA
Diploma of Management -
MCI
Appraising and Managing Performance AIM -
Australian Institute of Management
Assertiveness Skills -
AIM
Frontline Management Cert IV -
MCI
CSCP - Certified Supply Chain Professional
APICS
Advanced Excel -
Pollack Learning
Working Smart With Outlook -
Priority One
Certificate IV in Australian and International Trade Facilitation -
TAFE
Higher School Certificate -
Inaburra School
Skills
- End to End Supply Chain Management
- Supplier Performance Management
- Inventory Management
- Supply Planning
- Operations and Logistics
- Continuous Improvement Strategies
- Project Management
- Contract Development and Management
- Strategic Planning
- Team Leadership
- Budget management
- Customer service
Accomplishments
- Reduced OPEX by 8.4% through renegotiating freight rates, improving warehouse productivity and working with customers on order profiles
- Successfully relocated entire warehouse interstate with minimal affect to customers
- Achieved output targets month on month
- Assisted the business in its 300% growth yoy by effectively managing the 3PL in resourcing, forecasting and order management
Volunteering
2020 - Sister2sister program - Big Sister
2013 - 2016 - Sutherland Shire Football Association - Executive Committee
2014 - 2015 - AFC Asia Cup - Accreditation Assistant
2010 - 2015 - Barden Ridgebacks Football Club - Secretary
Timeline
ANZ Operations Manager
SharkNinja
05.2023 - Current
WAREHOUSE RELATIONSHIPS MANAGER
DYSON APPLIANCES AUSTRALIA PTY LTD
04.2019 - Current
WAREHOUSE aND OPERATIONS MANAGER
DYSON APPLIANCES (AUST) PTY LTD
10.2017 - 04.2019
INVENTORY PLANNER
DYSON APPLIANCES AUSTRALIA PTY LTD
07.2015 - 10.2017
GENERAL MANAGER
SYDNEY OLYMPIC FOOTBALL, CLUB
10.2013 - 01.2015
SUPPLY CHAIN MANAGER
DAIKIN AUSTRALIA PTY LTD
01.2008 - 10.2013
OPERATIONS MANAGER
WESTERN TRANSPORT
01.2006 - 01.2008
NATIONAL INVENTORY CONTROL MANAGER
MAKITA, AUST) PTY LTD
01.2002 - 01.2006
ADMINISTRATION/WAREHOUSE MANAGER
MAX FROST
01.1999 - 01.2002
Suicide Prevention Workshop SafeTALK -
SafeTALK
Skills Training Coaching Certificate Football NSW -
Football NSW
Running Your Club Office of Communities, Sport and -
Office of Communities, Sport And Recreation
Behavioural Interviewing Skills AIM -
Australian Institute of Management
Supply Chain Mentoring (Mentor) APICS / LAA -
APICS / LAA
Diploma of Management -
MCI
Appraising and Managing Performance AIM -
Australian Institute of Management
Assertiveness Skills -
AIM
Frontline Management Cert IV -
MCI
CSCP - Certified Supply Chain Professional
APICS
Advanced Excel -
Pollack Learning
Working Smart With Outlook -
Priority One
Certificate IV in Australian and International Trade Facilitation -
TAFE
Higher School Certificate -
Inaburra School
Mental Health First Aider Mental Health First Aid Australia - Certificate Current To 2025
Mental Health First Aid Australia
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