Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Linda Fritsch

Mornington,VIC

Summary

Experienced school cafeteria worker with a strong background in institutional food service. Proficient in food safety protocols and maintaining cleanliness of surfaces, tools, and equipment. Demonstrates flexibility and attention to detail in team-oriented environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Canteen Assistant

Stir Crazy Kids
Dromana, Vic
07.2020 - 07.2025
  • Prepared healthy meals according to dietary guidelines for children.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Assisted in inventory management and restocking supplies as needed.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Served meals and beverages while ensuring proper portion control.
  • Followed safety protocols while handling food and operating kitchen equipment.
  • Engaged with children to promote healthy eating habits during meal times.
  • Monitored food quality and freshness, discarding items past their expiration dates.
  • Served customers quickly and efficiently while maintaining high standards of customer service.
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Adhered to sanitation policies when cleaning work areas.
  • Organized and prepared ingredients for batch cooking.
  • Stocked shelves with necessary supplies for cafeteria operations.
  • Operated cash registers accurately and efficiently to process payments from customers.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Restocked utensils and condiments on the cafeteria line as needed.

Account Manager

Craft Markets Australia
Mornington, VIC
01.2000 - 06.2020
  • Managed client accounts and maintained strong relationships with stakeholders.
  • Communicated with vendors to ensure product availability and quality standards.
  • Analyzed customer feedback to improve service offerings and market reach.
  • Collaborated with team members to streamline operational processes and workflows.
  • Resolved client inquiries promptly, ensuring high levels of customer satisfaction.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Provided training and guidance to new Account Managers.
  • Prepared monthly financial statements for each account.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Renewed existing accounts by building relationships with clients.
  • Analyzed client data and identified opportunities for growth.
  • De-escalated customer interactions by providing alternative solutions to issues.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Provided technical support to customers when needed.
  • Attended trade shows and conferences as a representative of the company.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Solicited feedback from customers on their experience with products or services.
  • Addressed customer questions and concerns regarding products and services.
  • Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.

Skills

  • Problem solving
  • Meal preparation
  • Kitchen organization
  • Cash handling
  • Inventory management
  • Customer service
  • Food safety compliance
  • Food handling safety

Certification

  • Food Handling Supervisor
  • Working with Children's Card
  • First Aid (expired)
  • Resuscitation (expired)
  • Defib machine (expired)

Timeline

Canteen Assistant

Stir Crazy Kids
07.2020 - 07.2025

Account Manager

Craft Markets Australia
01.2000 - 06.2020

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Linda Fritsch