Summary
Overview
Work History
Skills
References
Personal Attributes
TRAINING & QUALIFICATIONS
Timeline
Generic

Linda Maunsell

Dongara,Australia

Summary

Linda is a proven leader and effective communicator, adept at enhancing team performance and customer satisfaction. Excelled in safety management and operational efficiency, achieving significant improvements in product quality. Skilled in equipment operation and staff training, demonstrating a commitment to excellence and a strong work ethic. She excels in a fast - paced environment and works to complete tasks quickly and efficiently with meticulous attention to detail. She is confident, friendly and articulate and has the ability to engage with people from varied cultural and ethnic backgrounds. Linda takes a practical leadership approach to manage workplace change and foster a positive and inclusive work environment.

Overview

19
19
years of professional experience

Work History

RPO Out Loading at Various Sites

CBH Grain Group
02.2023 - 03.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.

Receival Point Operator 2nd In Charge

CBH Grain Group
09.2022 - 02.2023
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines, protocols, policies and procedures to reduce workplace accidents and maintain compliance with industry regulations.
  • Identified and reported unsafe workplace conditions or hazards to enforce safe work practices and procedures.
  • Managed daily operations effectively.
  • Monitored workflow to improve employee time management and increase productivity.
  • Resolved conflicts within the team promptly, utilizing effective communication skills and promoting a healthy working relationship among peers.
  • Championed employee engagement initiatives aimed at enriching the workplace culture and promoting a strong sense of camaraderie among team members.
  • Mentored newly hired employees on operating equipment safely.

RPO Out Loading Grain at Various Sites

CBH Grain Group
02.2022 - 08.2022
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Receival Point Operator In Charge

CBH Grain Group
09.2021 - 02.2022
  • Responsible for the safety and well being of all my staff and to adhere to the safety guidelines and protocols.
  • Conducted a toolbox each morning letting my staff know the procedures for the day, any changes, hazards and safety issues whether on our site or other sites that is relevant.
  • Reduced equipment downtime by troubleshooting issues and contacting the right departments for repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Provided on-the-job training to newly hired workers and team members.
  • Set up machines to start production cycles and controlled machine settings.
  • Expanded production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Coordinated with other departments to address production-related issues, fostering effective communication across teams.
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.

Relief Village Manager

Ingenia Gardens,
09.2020 - 07.2021
  • Responsible for daily operational management and maintenance of 51-unit complex for over 55's rental village.
  • Enhanced community engagement by organizing regular events and activities for residents.
  • Streamlined village operations through implementing efficient management practices and procedures.
  • General administrative tasks.
  • Management of daily operations.
  • Supervision of kitchen and kitchen staff.
  • Responsible for ensuring kitchen complied with food safety standards and guidelines
  • Strict compliance with OH & S policies and procedures

Receival Point Operator Harvest Casual

CBH Grain Group
Carnamah, Western Australia
10.2017 - 08.2019
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Collaborated with team members to troubleshoot issues, improving operational performance.
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Approved Bar Manager

The Priory Hotel Sunstorm Enterprises Pty Ltd
07.2007 - 09.2017
  • Operational management and general administrative tasks, including bookings and scheduling.
  • Staff recruitment, induction, supervision and training.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Coordinated themed nights attracting different demographics expanding overall clientele.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.

Food & Beverage Attendant

The Dongara Hotel Motel
03.2005 - 06.2007
  • Table service and delivery, including food and beverages.
  • Customer service
  • Provided support and assistance to kitchen staff.
  • Maintained strict compliance with company and WHS policies, procedures and guidelines.
  • Maintained a clean and inviting bar area, ensuring an enjoyable guest experience.
  • Collaborated with team members to provide seamless service during high-volume shifts.
  • Ensured compliance with local regulations by checking customer identification before serving alcoholic beverages.
  • Delivered exceptional customer service, addressing any complaints or concerns promptly and professionally.

Skills

    First Aid and Safety trained

    WHS Procedures, Policies and Guidelines

    Monitor and review the elimination or control of potential risks

    Operations Supervisor

    Equipment Operation

    Experience driving Volvo L60 E- series and F series wheel loaders

    Organization and Time Management

    Staff supervisor, mentoring, training and development

    Committed to quality of service, duty of care, cultural diversity and ethical practices

    Hospitality and hospitality management

    Dependable and Reliable

    Leadership and Communication

    Stock control and inventory

    Customer Service delivery

References

Sonia Magee

Ex-Bar Manager Dongara Hotel Motel/ Regional Manager-Ingenia/Eureka

seascape@eurekavillages.com.au

(08) 9581 4459

0458115363

Kim Elliott

Ex-CBH Supervisor/ Prison Officer

kimbo206.elliott@gmail.com

0438 037 784

Leon Benson

CBH Operations Coordinator

bensonmotorsports17@gmail.com.au

0408 277 564

Personal Attributes

Excellent interpersonal skills, with the ability to engage with people from varied cultural and ethnic backgrounds.

Ability to work effectively autonomously and independently, while also being an effective and valuable team member.

Excellent communication skills.

Ability to work efficiently in high pressure and challenging situations.

Committed to achieving outcomes to a very high standard

Friendly, energetic and enthusiastic.

TRAINING & QUALIFICATIONS

Work Health And Safety Construction Induction Card


Food Safety and  Hygiene in the Catering Industry

(Alison)


Provide Responsible Service of Alcohol (SITHFAB021)

(Australian Hotels Association WA)


Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor (MLPLCA001)

(Australian Hotels Association WA)


WorkSafe Accredited Health and Safety Representative Training Certificate of Participation

(TAFE WA Central Regional)


Work Safely at Heights (RIIWHS204D)

(Falck)


Enter Confined Space (MSMPER205)

(Falck)


Gas Test Atmospheres (MSMWHS217)

(Falck)


LICENSES:


  • Manual Class C WA Licence.
  • HR-B Licence.

     (Desert To Coast Training and  Assessing)

  • LL Class Licence (RIIMPO321F)

     (Nigel's Service Centre)

  • LS Class Licence (RIIMPO318F)

    (Nigel's Service Centre)

Timeline

RPO Out Loading at Various Sites

CBH Grain Group
02.2023 - 03.2024

Receival Point Operator 2nd In Charge

CBH Grain Group
09.2022 - 02.2023

RPO Out Loading Grain at Various Sites

CBH Grain Group
02.2022 - 08.2022

Receival Point Operator In Charge

CBH Grain Group
09.2021 - 02.2022

Relief Village Manager

Ingenia Gardens,
09.2020 - 07.2021

Receival Point Operator Harvest Casual

CBH Grain Group
10.2017 - 08.2019

Approved Bar Manager

The Priory Hotel Sunstorm Enterprises Pty Ltd
07.2007 - 09.2017

Food & Beverage Attendant

The Dongara Hotel Motel
03.2005 - 06.2007

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Linda Maunsell