Hi, I’m
Linda McGrath
Waikiki,WA
Summary
Versatile and dependable, with a history of enhancing customer satisfaction and streamlining operations across roles from Aged Carer at Compatible Care Nursing Agency to Florist Owner Manager at Just It Florist. Demonstrated adaptability and strong multitasking skills, excelling in confidentiality and privacy while crafting unique floral designs and fostering independence in aged care.
Overview
40
years of professional experience
Work History
Compatible Care Nursing Agency
Aged Carer
03.2015 - 08.2023
Job overview
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
Uniting Care NSW/ACT
Aged Carer
08.2016 - 09.2019
Job overview
- Assisted patients with daily living activities, promoting independence and dignity. Medication Competent
Woolworths
Retail Worker
06.2016 - 08.2019
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Just It Florist
Florist Owner Manager
02.2005 - 05.2007
Job overview
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Coles Supermarket
Retail Worker
02.2004 - 08.2005
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
Coles Supermarket
Florist
02.2002 - 01.2005
Job overview
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
City Florist
Florist
06.1995 - 04.1999
Job overview
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
QBE Insurance
Clark
06.1983 - 02.1986
Job overview
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Australian Professional Counsellors Perth, WA
Diploma In Counselling from Counselling
08.2007
Bentley TAFEPerth, WA
Cert 111 Marsupial Care from Marsupial Care
05.2005
Midland TAFEPerth, WA
Cert 111 In Small Business Management from Business Management
10.2003
Skills
- Reliability and punctuality
- Adaptable and Flexible
- Patience and understanding
- Confidentiality and Privacy
Timeline
Aged Carer
Uniting Care NSW/ACT
08.2016 - 09.2019
Retail Worker
Woolworths
06.2016 - 08.2019
Aged Carer
Compatible Care Nursing Agency
03.2015 - 08.2023
Florist Owner Manager
Just It Florist
02.2005 - 05.2007
Retail Worker
Coles Supermarket
02.2004 - 08.2005
Florist
Coles Supermarket
02.2002 - 01.2005
Florist
City Florist
06.1995 - 04.1999
Clark
QBE Insurance
06.1983 - 02.1986
Australian Professional Counsellors
Diploma In Counselling from Counselling
Bentley TAFE
Cert 111 Marsupial Care from Marsupial Care
Midland TAFE
Cert 111 In Small Business Management from Business Management
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