LINDA MINGANA
Melbourne,VIC
Summary
Confident and articulate individual with commended ability to work. Young yet mature university student with developed employability skills and personal attributes. Leadership and communication skills developed and demonstrated through work experience. Motivated individual keen to obtain employment and maintain fulltime position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Dairy Manager
Coles Supermarket
09.2023 - Current
- Enhanced dairy department efficiency by implementing effective inventory management systems.
- Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
- Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
- Ensured safety compliance within the dairy department, leading regular safety audits and addressing potential hazards promptly.
- Collaborated with store management to develop strategic plans for the growth of the dairy department in alignment with overall business objectives.
Grocery Team Member
Coles Supermarket
07.2021 - Current
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Store Team Member
Chemist Warehouse
08.2023 - 01.2024
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Team Member
Oporto
01.2021 - 01.2024
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Operated register to process payments and collect cash payment for order totals.
Team Member
United Cinemas
02.2021 - 03.2022
- Maintained general knowledge of departments to help customers quickly locate products and merchandise
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Education
Undergraduate Certificate Of Psychology - Psychology
Curtin University
Bachelor of Science - Psychology
La Trobe University
Melbourne, VICSkills
- Merchandise Packaging
- Willingness to Learn
- Workplace Safety
- POS Inventory System Operation
- Quality Standards
- Cash Handling
- Sales Expertise
Timeline
Dairy Manager
Coles Supermarket
09.2023 - Current
Store Team Member
Chemist Warehouse
08.2023 - 01.2024
Grocery Team Member
Coles Supermarket
07.2021 - Current
Team Member
United Cinemas
02.2021 - 03.2022
Team Member
Oporto
01.2021 - 01.2024
Undergraduate Certificate Of Psychology - Psychology
Curtin University
Bachelor of Science - Psychology
La Trobe University
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