Linda Muscat

Started as Recruitment Consultant - obtaining job briefs from Clients for job vacancies, posting job ads, screening potential Candidates, conducting reference checks and police checks, interviewing both face to face and via Teams, short listing potential employees, completing all compliance and confirming successful employees for relevant roles.

Preparing daily and weekly rosters, dealing with pay issues and timesheets.

Liaising with Clients and Casuals to ensure all is working well from both sides.

In 2021 I was promoted to Team Leader/Account Manager. Was responsible for an onsite team of four Employees. Was then responsible for their rostering, allocation of Clients and performance management. Was also responsible for a portfolio of Clients as an Account Manager. This included Injury Management, setting up rates, Quarterly Business Reviews, conflict/issue resolution and conducting Workplace Risk Assessments on site.

After Hours Recruitment Office

Preparation of daily rosters for the following day, confirming all shifts prior to start time, backfilling absentees, taking large volume of calls from Casuals cancelling sifts and Clients requesting extra staff.

24 hour office for Addeco Recruitment.

Rotating shift roster, conducted reference checks for potential Candidates, conducted web screening, preparation of daily and weekly rosters, answering high volume of calls from Casuals and Clients regarding rosters, pay issues, current roles and issues.

Complaint and conflict resolution. Completing difficult and high stress conversations.

Started as Receptionist - answering calls, keeping Principal Accountant's diary, greeting clients, processing payments.

Learnt all other areas of the business over the years - was responsible for Accounts Payable and Receivable, preparation of Clients' quarterly BAS, preparation of Individual Tax Returns, created and implemented the Practice's Professional Engagement Agreement.