Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Linda Nguyen

Mawson Lakes,SA

Summary

Results-driven assistant manager with proven expertise in inventory management and staff training. Demonstrated ability to streamline operations and enhance customer satisfaction through effective team collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Nando's
Modbury, SA
12.2022 - Current
  • Assisted in managing daily operations and overall store performance.
  • Coordinated training programs for new employees to enhance team skills.
  • Implemented inventory management practices to streamline stock control.
  • Monitored staff performance and provided constructive feedback regularly.
  • Developed promotional displays to improve customer engagement and sales.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Resolved customer inquiries efficiently to maintain high satisfaction levels.
  • Collaborated with upper management on strategic planning initiatives for growth.
  • Maintained up-to-date knowledge of company products and services.
  • Created reports on sales trends, inventory levels, and financial data.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

3rd Year Apprentice Butcher

D&S Qualirt Meats
Blakeview, SA
07.2020 - 12.2022
  • Operated machinery for meat processing and packaging tasks.
  • Maintained cleanliness and sanitation standards in production areas.
  • Assisted skilled workers with meat preparation and cutting techniques.
  • Followed safety protocols to ensure a safe working environment.
  • Collaborated with team members to meet production schedules.
  • Participated in training sessions on equipment operation and safety practices.
  • Proven reliability in managing opening and closing responsibilities for over two years, gaining trust and confidence.
  • Ensured optimal equipment performance through precise knife sharpening and adept disassembly and reassembly.

Waitress

Pepper Leaf Innovative Asian Cuisine
Tea Tree Gully, SA
11.2019 - 10.2020
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Assisted with menu recommendations and answered customer inquiries.
  • Maintained cleanliness and organization of dining area and tables.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Handled cash transactions and processed payments securely.
  • Managed reservations and coordinated seating arrangements for guests.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Education

High School Diploma -

Para Hills High School
Para Hills West
12-2019

Skills

  • Inventory management
  • Staff training
  • Sales reporting
  • Customer engagement
  • Promotional display
  • Strategic planning

Affiliations

Reading

- Goes to the gym 5x a week

- Listening to music

- Reading

Certification

- First Aid & CPR Certificate

- Police Check

References

References available upon request.

Timeline

Assistant Manager

Nando's
12.2022 - Current

3rd Year Apprentice Butcher

D&S Qualirt Meats
07.2020 - 12.2022

Waitress

Pepper Leaf Innovative Asian Cuisine
11.2019 - 10.2020

High School Diploma -

Para Hills High School

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Linda Nguyen