Linda O'Neill
Mackay,QLD
Summary
Seasoned Senior Worker with a history of effective leadership in diverse work environments. Strong skills include problem-solving, team management, and strategic planning. Proven ability to streamline processes and improve productivity while maintaining high standards of safety and quality. Committed to fostering positive relationships and driving organizational success.
Overview
3
3
years of professional experience
Work History
Senior Worker
Samaritans Foundation
Maitland, NSW
11.2022 - 07.2025
- Experienced in booking, rescheduling, and managing calendars across teams and clients.
- Skilled in managing high-volume front desk inquiries, phone calls, and face-to-face interactions with professionalism.
- Facilitated effective communication between departments and across organizational levels.
- Maintained and audited contract records, ensuring compliance with policies and procedures.
- Oversaw daily operations, ensuring adherence to safety standards, and workplace protocols.
- Organised and led team meetings to support planning, progress tracking, and collaboration.
- Highly adaptable across systems and platforms; quick to learn new tools for administration and procurement.
- Resolved customer and client inquiries promptly and effectively.
- Coordinated resources across departments while tracking expenditures and maintaining budgets.
- Reconciled payments, managed petty cash, and performed daily banking duties.
- Maintained accurate patient records in line with privacy and confidentiality.
- Coordinated daily schedules to align with staff and resource availability.
Education
Diploma of Community Services
TAFE NSW
NSWSkills
- Effective communication
- Team collaboration
- Conflict resolution
- Data entry
- Time management
- Problem solving
- Customer service
- Attention to detail
- Adaptability to technology
- Multitasking capacity
- Organizational skills
- Task prioritization
- Decision-making
Timeline
Senior Worker
Samaritans Foundation
11.2022 - 07.2025
Diploma of Community Services
TAFE NSW
Similar Profiles
Maria MangiameliMaria Mangiameli
Crisis Counselor Volunteer at Samaritans FoundationCrisis Counselor Volunteer at Samaritans Foundation
Sarah McAneneySarah McAneney
Case Manager at Samaritans FoundationCase Manager at Samaritans Foundation
Muhammad Usama AslamMuhammad Usama Aslam
Disability Support Worker at Samaritans FoundationDisability Support Worker at Samaritans Foundation
Paula MoorePaula Moore
Boating and Fishing Expert at BCF MackayBoating and Fishing Expert at BCF Mackay
Jamie BencsisJamie Bencsis
Car Painter at Precision Paint WorxCar Painter at Precision Paint Worx