To obtain successful employment and further my career in a position that I enjoy and can grow.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
JB HI FI GROUP / THE GOOD GUYS
01.2025 - Current
Administrative Tasks
Web Orders
Incoming and Outgoing Deliveries
Completing Click & Collect orders
Achieving KPI’s
Customer Service
Problem Solving
Cash Handling/Eftpos
Team work
WH&S
Sales Assistant – White Goods
JB HI FI HOME
08.2015 - Current
Customer complaints & resolutions
Sales in white goods and small appliances
Visual Merchandising
Restocking shelves
Housekeeping
Achieving sales targets & KPI’s
Customer Service Representative
JB HI FI GROUP
08.2015 - 01.2025
Merchandising
Processing incoming stock
Completing Click & Collect orders
Achieving KPI’s
Assisting on counter
Processing Finance applications
Customer Service
WH&S
Education
No Degree - New Worker NDIS Induction Module
NDIS Quality And Safeguards Commission
Online
01-2024
No Degree - First Aid
ABC First Aid
Townsville, QLD
02-2024
Skills
Excellent customer service skills
Hard working, punctual, reliable, and honest
Cash handling
Ability to multi-task and prioritize workload, as necessary
Work well in a team atmosphere as a contributing member
Self-motivated and able to work unsupervised
Work extremely well under pressure and respond well when dealing with deadlines
A professional and competent phone manner
Enjoy challenges and continually strive to expand my capabilities in all areas
I commit myself to performing all tasks required to the best of my ability and being happy with nothing less than a successful outcome for all parties involved