Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Linda Patterson

BUSSELTON,WA

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in Residential and in-home care settings providing guidance and encouragement to patients through physical and emotional support. Care Partner who possesses a gentle touch and caring attitude centered on treating people with dignity and respect. Experience in caring for the aged and residents with a disability. Collaborative team player with strong interpersonal skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Care Partner

Baptist Care
02.2014 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided excellent customer service to patients and medical staff.
  • Delivered support to medical staff in completion of patient paperwork.
  • Facilitated communication between patients and various departments and staff.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Answered incoming calls, scheduled appointments and filed medical records.

Administration Assistant

Southwest Personnel
01.2012 - 12.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Admin Officer/Roster Clerk

Bestwest Care
05.2006 - 10.2012
  • Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Checked records for accuracy and completeness, and corrected errors.
  • Prepared files for archiving and exchanges, tracking file movement and history.
  • Composed correspondence to internal and external parties as requested.
  • Answered queries by locating and retrieving necessary files.
  • Accessed and used computer software applications to update and maintain records.
  • Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
  • Added, modified and purged file entries.
  • Made appropriate file information updates and system upgrades.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Teachers Aid

East Waikiki Primary School
01.2003 - 12.2005
  • Assisted teachers with supervision and care of group of [Number] children.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported planning and preparation for culturally-diverse class sessions.

Education

High School Diploma -

Cathkin High School
Glsgow SCOTLAND
1983

Skills

  • Compassionate Communication
  • Heavy Lifting
  • Developing Client Trust
  • Time Management
  • Supporting Daily Living Needs
  • Emotional Support
  • Client Documentation
  • Companionship and Emotional Support
  • COVID-19 Safety Policies
  • Verbal and Written Communication Skills
  • Records Maintenance

Certification

Police Clearance

NDIS clearance

Additional Information

Referee: April Bunter Allfrey (EN)

Beverly Ayago (RN)

Timeline

Care Partner

Baptist Care
02.2014 - Current

Administration Assistant

Southwest Personnel
01.2012 - 12.2013

Admin Officer/Roster Clerk

Bestwest Care
05.2006 - 10.2012

Teachers Aid

East Waikiki Primary School
01.2003 - 12.2005

High School Diploma -

Cathkin High School

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Linda Patterson