Summary
Overview
Work History
Education
Skills
Timeline
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Linda Redfern

Terrigal,New South Wales

Summary

Dynamic Senior Property Manager with a proven track record at PropertyCo, excelling in tenant relations and crisis management. Achieved significant reductions in vacancy rates through innovative marketing strategies while enhancing tenant satisfaction. Skilled in financial reporting and staff supervision, fostering a collaborative environment that drives operational efficiency and tenant retention.

Overview

16
16
years of professional experience

Work History

Senior Property Manager

PropertyCo
12.2022 - Current
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Investigated and resolved any tenant complaints.
  • Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Conducted regular property inspections to ensure compliance with safety regulations and company standards.
  • Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
  • Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.

Senior Property Manager

George Brand Real Estate Kariong
05.2009 - 11.2022
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
  • Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
  • Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
  • Improved overall operational efficiency by implementing new software solutions for work order management and communication purposes.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Coordinated appointments to show marketed properties.
  • Completed annual rent calculations using housing database software.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.

Education

Real Estate Licensing

Connect Skills Institute
Docklands VIC 3008
02-2009

Skills

  • Property inspections
  • Maintenance coordination
  • Tenant relations
  • Customer service
  • Lease management
  • Rent collection
  • Staff supervision
  • Eviction process
  • Property management experience
  • Budgeting and financial analysis
  • Marketing and leasing
  • Crisis management
  • Financial reporting
  • Tenant retention
  • Staff management
  • Employee motivation and guidance
  • Preparing property agreements
  • Critical thinking
  • Property marketing
  • Rent pricing optimization

Timeline

Senior Property Manager

PropertyCo
12.2022 - Current

Senior Property Manager

George Brand Real Estate Kariong
05.2009 - 11.2022

Real Estate Licensing

Connect Skills Institute

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Linda Redfern