Linda Rowe
Banksia Beach,QLD
Summary
I am a detail-oriented allied health worker with 20 years experience within the industry. I am an organized and meticulous individual with outstanding phone demeanor and etiquette, paired with a deep knowledge of medical terminology. I enjoy working within a team who are dedicated to helping patients and staff.
Overview
17
17
years of professional experience
Work History
Podiatry Practice Manager
Advanced Podiatry
North Richmond, New South Wales
04.2018 - 03.2022
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Maintained records management system to process personnel information and produce reports.
- Motivated staff by offering direction and providing constructive feedback.
- Recruited, hired and trained new facility staff.
Podiatry Practice Receptionist
Advanced Podiatry
North Richmond, NSW
11.2014 - 04.2018
- Worked with office manager to attain operational goals
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Gathered, transcribed and typed medical information into files.
- Straightened up waiting room to maintain neat and organized space.
- Maintained clean surgical area for procedures using aseptic techniques.
- Assisted in minor surgical procedures.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Prepared treatment rooms for patient examinations.
Endorsed Enrolled Nurse
RSL Lifecare
North Richmond, NSW
11.2013 - 11.2014
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration, blood pressure and blood glucose levels in response to medical administration.
- Observed and carried out physician and nursing orders.
- Administered medications, tracked dosages and documented patient conditions.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
Endorsed Enrolled Nurse
Sydney South West Area Health Service
Picton, NSW
02.2005 - 11.2013
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Engaged with patient family and friends to provide courteous visit experience.
- Delivered high level of care to every patient.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices to transport patients.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Administered medications, tracked dosages and documented patient conditions.
Education
Certificate Iv - Enrolled Nurse
TAFE NSW
Kingswood2004
Skills
- Proven ability working with the elderly and vulnerable
- Managing files and records
- Correspondence management
- Medical billing and processing of payments
- Organizational skills
- Customer service
- Stock management
Timeline
Podiatry Practice Manager
Advanced Podiatry
04.2018 - 03.2022
Podiatry Practice Receptionist
Advanced Podiatry
11.2014 - 04.2018
Endorsed Enrolled Nurse
RSL Lifecare
11.2013 - 11.2014
Endorsed Enrolled Nurse
Sydney South West Area Health Service
02.2005 - 11.2013
Certificate Iv - Enrolled Nurse
TAFE NSW
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