Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Russell

North Perth

Summary

When Mercy Orthopaedic Centre, SJOG Mt Lawley Hospital closed down in 2022, I took time off to try early retirement. I worked as a volunteer for Foodbank WA for nine months and then joined the CAHS Volunteer team at Perth Children's Hospital, supporting mainly Emergency and Outpatient Clinic C.


I also help support a local physiotherapy clinic, who employed me to work one afternoon per week and cover front desk staff for sick and annual leave when required.


I have worked in an admin role for 45 years both in UK and Australia, mainly in the medical environment, giving me comprehensive experience in front office operations, applying organizational skills and enjoy working as part of a team focused on helping others and keen to assist in ensuring smooth daily operations.

Overview

34
34
years of professional experience

Work History

Part Time Receptionist

North Perth Physiotherapy Clinic
04.2024 - Current

Greeting incoming clients for three physiotherapists, exercise physiologists and remedial massage therapist and providing support making booking and processing payments and claims to medicare and health funds.


Some typing of letters to specialists and insurance companies relating to client treatment plans and progress.


Covering reception staff sickness and holiday leave as and when required.

Personal Assistant to Shoulder Surgeon

Mr Michael Edwards, Mercy Orthopaedic Centre
01.2007 - 12.2022

Provided support to Shoulder Specialist, Mr Michael Edwards in his private practice at SJOG Hospital Mt Lawley until practice closed in November 2022 due to his health issues.


I was responsible for the day to day running of the clinic, managing 3 front desk staff and covered reception as and when required due to sickness and holiday leave.


Maintained theatre lists, both scheduling and organising relevant equipment for the procedures, organising anaesthetists and other relevant staff.


Prepared invoices following procedures for both public and private hospital theatre and submitted to relevant health funds, following up payments and discrepencies with medicare and private insurers.


Managed debtors list.

Typist/Receptionist - Pathology Departments

Princess Margaret and King Edward Memorial Hospitals
04.1991 - 12.2006
  • Data Entry and audio and copy typing of medical reports (pathology, cytology, post mortem reports) in Histopathology and Pathology Departments, approximately six years in each hospital.
  • Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.

Education

Sixth Form College, Stoke On Trent
Staffordshire, UK

Skills

    Since arriving in Australia from UK in March 1991, I have worked as secretarial support in various medical organisations in Perth and gained invaluable experience, in particular

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Part Time Receptionist

North Perth Physiotherapy Clinic
04.2024 - Current

Personal Assistant to Shoulder Surgeon

Mr Michael Edwards, Mercy Orthopaedic Centre
01.2007 - 12.2022

Typist/Receptionist - Pathology Departments

Princess Margaret and King Edward Memorial Hospitals
04.1991 - 12.2006

Sixth Form College, Stoke On Trent
Linda Russell