When Mercy Orthopaedic Centre, SJOG Mt Lawley Hospital closed down in 2022, I took time off to try early retirement. I worked as a volunteer for Foodbank WA for nine months and then joined the CAHS Volunteer team at Perth Children's Hospital, supporting mainly Emergency and Outpatient Clinic C.
I also help support a local physiotherapy clinic, who employed me to work one afternoon per week and cover front desk staff for sick and annual leave when required.
I have worked in an admin role for 45 years both in UK and Australia, mainly in the medical environment, giving me comprehensive experience in front office operations, applying organizational skills and enjoy working as part of a team focused on helping others and keen to assist in ensuring smooth daily operations.
Greeting incoming clients for three physiotherapists, exercise physiologists and remedial massage therapist and providing support making booking and processing payments and claims to medicare and health funds.
Some typing of letters to specialists and insurance companies relating to client treatment plans and progress.
Covering reception staff sickness and holiday leave as and when required.
Provided support to Shoulder Specialist, Mr Michael Edwards in his private practice at SJOG Hospital Mt Lawley until practice closed in November 2022 due to his health issues.
I was responsible for the day to day running of the clinic, managing 3 front desk staff and covered reception as and when required due to sickness and holiday leave.
Maintained theatre lists, both scheduling and organising relevant equipment for the procedures, organising anaesthetists and other relevant staff.
Prepared invoices following procedures for both public and private hospital theatre and submitted to relevant health funds, following up payments and discrepencies with medicare and private insurers.
Managed debtors list.
Since arriving in Australia from UK in March 1991, I have worked as secretarial support in various medical organisations in Perth and gained invaluable experience, in particular