Linda Smith
Toowoomba,QLD
Summary
Proficient Center Manager skilled in enabling across-the-board improvements to key service and operational areas. Adept at maintaining compliance, increasing efficiency, and driving growth. Pursuing new professional challenges and eager for growth and career advancement opportunities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Centre Manager
G8 Education
06.2021 - 07.2025
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
Centre Manager
G8 Education
09.2015 - 06.2021
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Directed daily operations at busy Childcare centre.
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
Educator
The Olive Tree
01.2011 - 09.2013
Education
Diploma of Leadership And Management - Management
Australian Institute of Management
07-2017
Diploma in Early Childhood And Education - Childcare
Tafe Queensland
Toowoomba, QLD05-2015
Skills
- Operations management
- Staff leadership
- Interdepartmental collaboration
- Facility management
- Team supervision
- Staffing
- Compliance monitoring
- Staff hiring
Certification
- Certificate 111 in early childhood education and care
- Diploma in early childhood education and care
- First aid certificate
- Blue card
- Diploma of leadership and management
- Child protection
- current car licence
Timeline
Centre Manager
G8 Education
06.2021 - 07.2025
Centre Manager
G8 Education
09.2015 - 06.2021
Educator
The Olive Tree
01.2011 - 09.2013
Diploma of Leadership And Management - Management
Australian Institute of Management
Diploma in Early Childhood And Education - Childcare
Tafe Queensland
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