Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Stewart

Mansfield

Summary

Proven to excel in fast-paced environments, I leveraged my problem-solving skills and attention to detail at Doctor Joan Curtis's Autistic Centre to significantly enhance team efficiency and client satisfaction. My friendly demeanor and adeptness in teamwork fostered positive outcomes, showcasing my commitment to excellence and adaptability in diverse roles.

Overview

2012
2012
years of professional experience
1
1
Certification

Work History

Autistic Centre

Doctor Joan Curtis
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Personal Care Worker

Mrs Sylvia Ritchie
  • Operated patient lift systems to assist with safe transfers and mobility support.
  • Monitored and recorded vital signs to track patient health and report changes to healthcare professionals.
  • Executed personalized care plans tailored to each patient's unique needs and preferences.
  • Provided companionship and emotional support to patients to enhance well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Implemented infection control protocols to maintain a safe and sanitary environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced client satisfaction by providing personalized care and attention to their daily needs.
  • Prioritized safety measures within the home environment by identifying potential hazards and implementing preventive strategies.
  • Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
  • Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Documented vitals, behaviors, and medications in client medical records.
  • Collaborated with healthcare professionals to monitor client progress and adjust care plans accordingly.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Participated in ongoing professional development to stay current on best practices for personal care work.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Ensured timely administration of medications, adhering to prescribed schedules and dosages.
  • Maintained accurate records of client information, including medical history, appointments, and daily activities.
  • Managed time efficiently while multitasking between multiple clients'' diverse needs and schedules.
  • Improved client''s overall well-being by assisting with personal hygiene tasks, such as bathing and grooming.
  • Empowered clients by promoting self-care techniques and supporting them in achieving personal goals.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Shop Assistant

Oobidat Collections
  • Handled transactions to ensure smooth and accurate checkout process.
  • Improved customer satisfaction by providing friendly and knowledgeable service.
  • Processed inventory shipments for timely restocking of shelves.
  • Organized merchandise displays, creating an inviting shopping environment.
  • Increased sales opportunities with clear product recommendations.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
  • Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
  • Provided exceptional customer service for increased customer satisfaction and repeat business.

House Cleaner

Albers Inn
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Emptied trashcans and transported waste to collection areas.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Operated electronic backpack vacuums and floor sweepers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.

Cleaner

ANZ Bank
  • Empty trash bins regularly to prevent overflow and unpleasant odors.
  • Communicated with staff to address specific cleaning needs and concerns.
  • Applied wax and polish to floors for a polished and professional look.
  • Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
  • Ensured hygiene by regularly cleaning and restocking restroom supplies.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Cleaner

Alzberg Inn
05.2008 - 07.2011
  • Empty trash bins regularly to prevent overflow and unpleasant odors.
  • Communicated with staff to address specific cleaning needs and concerns.
  • Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
  • Ensured hygiene by regularly cleaning and restocking restroom supplies.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.

Bindaree Age Care Personnel Assistant

Mansfield Hospital
01.2007 - 01.2010

Assisted with showering, dressing also wound dressings, general personal care, also worked in the dementia wing which I was very capable at managing resident care in every way.

Education

Year 11 -

Benalla Technical School
Benalla, VIC

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable

Certification

Certificate 111 certificate Iv aged care, first aid level 2/ senior ( out of date atm.)food handling.physical,

assistance with assistance with self medication Medications certificate bullying in workplace certificate management of violence and aggression, nutrition certificate wound management continence

Timeline

Cleaner

Alzberg Inn
05.2008 - 07.2011

Bindaree Age Care Personnel Assistant

Mansfield Hospital
01.2007 - 01.2010

Autistic Centre

Doctor Joan Curtis

Personal Care Worker

Mrs Sylvia Ritchie

Shop Assistant

Oobidat Collections

House Cleaner

Albers Inn

Cleaner

ANZ Bank

Year 11 -

Benalla Technical School
Linda Stewart