Summary
Overview
Work History
Education
Skills
Timeline
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Linda Talese

CORRIMAL,NSW

Summary

Proven Administrative Officer with a track record of enhancing office efficiency and client satisfaction at Homeporium. Expert in database administration and relationship building, I streamlined processes, resulting in a notable increase in loyalty. Skilled in Microsoft Excel and adept at fostering partnerships, my approach has consistently driven positive outcomes.

Overview

32
32
years of professional experience

Work History

Administrative Officer

Homeporium
01.2021 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Administrative Officer

Talese Smash Repairs
02.2012 - 05.2019
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Proofread and edited documents for accuracy and grammar.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.

Contracts Manager

Australand
01.1993 - 01.2003
  • Established strong relationships with external partners, fostering trust and collaboration on future contractual engagements.
  • Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
  • Contributed to the development of proposal responses for new business opportunities, incorporating innovative contracting solutions that provided a competitive edge.
  • Assessed contract performance against established KPIs, identifying areas for improvement and driving continuous improvement initiatives.
  • Managed contract closeout procedures, ensuring all deliverables were met and any outstanding issues resolved in a timely manner.
  • Enhanced organizational efficiency by automating contract management processes using specialized software tools.
  • Collaborated with legal counsel to develop comprehensive risk assessments for high-value contracts, safeguarding company interests.
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.

Education

Business And Secretary Certificate - Business Administration

St Patricks Business College
Sydney
10.1992

High School Diploma -

Woolwich Marist Sisters
Woolwich
11.1990

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control
  • Scheduling appointments
  • Relationship Building
  • Human Resources Support
  • Database Administration
  • Document Control
  • Office Administration
  • Administrative Support
  • Microsoft Excel
  • Computer Skills
  • Data Entry
  • Computer Proficiency
  • Customer and client relations
  • Microsoft Word
  • Critical Thinking

Timeline

Administrative Officer

Homeporium
01.2021 - Current

Administrative Officer

Talese Smash Repairs
02.2012 - 05.2019

Contracts Manager

Australand
01.1993 - 01.2003

Business And Secretary Certificate - Business Administration

St Patricks Business College

High School Diploma -

Woolwich Marist Sisters

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Linda Talese