Linda Toohey
Summary
A highly skilled and experienced iMIS professional with over 15 years of hands-on expertise in delivering tailored solutions using iMIS. Proficient in creating dynamic iMIS panels, dashboards, IQA reports, and utilising report writer to provide actionable insights. Demonstrated ability to identify and implement process automation, optimize workflows, and configure certification for CPD requirements. Strong knowledge of iMIS RiSE, including designing and building RiSE websites that enhance user engagement and organisational performance. Passionate about leveraging iMIS to drive operational efficiency and deliver measurable results for organizations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Membership and Administration Officer
Speech Pathology Australia
08.2022 - Current
- I am the subject matter expert for iMIS within the association, I manage and maintain the database base and support all staff members
- I also support the recognition team with overseas assessments
- Create reports for the Department of Employment and Workplace Relations
- Created a new RISE website through iMIS
- Creating 'How to' document for new EMS (iMIS)
- Create reports for the Assessment Team
- Monitor accuracy of the database through integrity reports
- Follow up prospective and unfinancial members
- Process credit payments, both individual and direct debit
- Create new processes for overseas assessments
- Create new dashboards in iMIS EMS
- Create new panels in iMIS EMS
- Support and train staff in iMIS
- Create process automation in iMIS EMS
Registrar
Professionals Australia
08.2014 - 04.2022
- I was the first point of contact for members and non-members wish to obtain Engineering Registration with Professionals Australia and the Queensland and Victorian Governments
- First point of contact for members and non-members
- Managed information events/webinars for members and staff
- Add and update members details in iMIS
- Create and run reports for assessment committee and National board
- Liaise with the Marketing and Communications department for
- Provide staff updates
- Deal with member and assessor assessment issues
- Managing website, assessor portal and assessor forum
- Working to deadlines
- Able to work independently and in a team
- Supporting Assessment Committee
- Support all assessors
- Develop processes and procedures
- Write monthly reports for Engineering Division
Membership and Database Officer
Professionals Australia
07.2008 - 02.2015
- I was the first point of contact for members and non-members, providing information about Union benefits and how the Union could help them in their workplace
- Speaking with members and non-members daily
- Prepare monthly National Board membership Reports
- Process membership application in a timely manner
- Process renewals
- CRM staff training for membership staff and staff across the Association
- Monitor accuracy of the database through integrity reports
- Follow up prospective and unfinancial members
- Process credit payments, both individual and direct debit
- Work with other states to deliver on plans
- Maintain and update database records
- Update member details in CRM
Venue Membership Coordinator
Tabcorp Holdings Limited
09.2005 - 05.2008
- I was part of the team to implement a new membership program, this included testing the new program and training venue staff on the new database and providing information about the values and offer that members could receive
- Set up of venue promotional offers in line with tight deadlines
- Global campaign set-up that included major promotions
- Support the Sales team
- Update membership database
- Support both members and venue staff
Quality Assurance Analyst
Atronic Australia
01.2004 - 08.2005
- Evaluate business requirements specifications to establish testing conditions
- Perform end to end, regression, long term, acceptance, and interface testing
- Observe each of the testing process's and examine the test results
- Release all software to our International Counterparts
- Release new software packages and upgrades in accordance business configuration procedures
- Evaluate storyboard for each new product and provide feedback to Managing Director
- Create, update, and maintain all the testing documentation
- Assess newly developed software
- Ensuring all gaming products are within that county's legislation
Quality Assurance Analyst
Tabcorp Holdings Limited
10.2001 - 12.2003
- Perform integrated system testing in a client-server relationship, on Gaming machines, AGS Host Jackpot Host and Loyalty Systems Bluize and Tabaret Rewards
- Perform end-to-end, system, interface, and acceptance testing of the TABCORP software system to meet VCGA standards and TABCORP business requirements
- Configured the TABCORP software system for testing environments using AGS and Jackpot Host to enable the system testing to be successful in accordance with test plans
- Develop, update, and maintain test documentation, procedures, and scripts to reflect legislation changes in the VCGA Standards and TABCORP requirements
- Logging and following up on Faults, using the PVCS Tracker system
- Prepare final and interim test reports for management outlining the status of the project
- Liaise with internal and external client regarding faults raised project standing issues
Education
DIPLOMA HOSPITALITY MANAGEMENT -
HOLMES COLLEGE
12.1994
VCE -
CATHOLIC REGIONAL COLLEGE
10.1989
Skills
- Database Maintenance (iMIS)
- Time Management
- Membership Expert
- People Skills
- Multitasking
- Team Player
- Database administration
- Reporting skills
- Database management
- Document preparation
- Report generation
Certification
- Full Victorian Driver’s License
- TAB Venue License
Accomplishments
- Developed CPD Dashboard
- Developed New Application Form
- Developed Assessor Portal
- Increased number of members
- Helped to develop new website.
Affiliations
- Brunswick Social Golf Club (President)
- Goonawarra Golf Club (Current Board Member)
Timeline
Membership and Administration Officer
Speech Pathology Australia
08.2022 - Current
Registrar
Professionals Australia
08.2014 - 04.2022
Membership and Database Officer
Professionals Australia
07.2008 - 02.2015
Venue Membership Coordinator
Tabcorp Holdings Limited
09.2005 - 05.2008
Quality Assurance Analyst
Atronic Australia
01.2004 - 08.2005
Quality Assurance Analyst
Tabcorp Holdings Limited
10.2001 - 12.2003
VCE -
CATHOLIC REGIONAL COLLEGE
DIPLOMA HOSPITALITY MANAGEMENT -
HOLMES COLLEGE
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