Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Phuong Truong

Melbourne,VIC

Summary

Highly motivated and results-oriented marketing professional with a strong passion for driving business growth through strategic marketing initiatives. Equipped with an understanding of consumer behaviour and market trends, I am committed to developing innovative marketing campaigns that effectively engage target audiences and enhance brand awareness.

Overview

5
5
years of professional experience

Work History

Internship Student

Meals With Impact
07.2023 - 12.2023
  • Conduct thorough market research, analyze data, and identify trends.
  • Create compelling content for different channels such as social media, blogs, and websites.
  • Hands-on experience in various digital marketing strategies such as email marketing, social media advertising, and search engine optimization (SEO).
  • Improved my written and verbal communication skills by collaborating with team members and presenting ideas to clients.
  • Learned how to brainstorm concepts, develop unique selling propositions (USPs), and create attention-grabbing visuals.

Client Advisor

David Jones Commonry
03.2022 - Current
  • Assisted customers in depositing and withdrawing cash.
  • Presented information to customers, peers and management.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.

Sales Assistant

Commonry Highpoint
11.2021 - 03.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Maintained records related to sales, returns and inventory availability.

Sales Assistant

H&M Clothing Store
09.2021 - 06.2022
  • Developed and implemented strategic account plans to generate new, advantageous customers.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and monitored account management processes, such as management inspections, reward and recognition and quality improvement.
  • Addressed multiple industry issues and provided client support.

Food Retail

Woolworths
06.2019 - 09.2021
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Listened to customer needs and desires to identify and recommend optimal products
  • Appealing and organized displays for optimal sales promotions
  • Worked with diligence to regularly meet or exceed special targets

Education

Bachelor of Marketing - Marketing

RMIT University
Melbourne, VIC
07.2023

Promote A Business With Content

Google
2023

Diploma of Marketing & Communication -

RMIT University
Melbourne, VIC
2018

Skills

  • Critical thinking and problem
  • Customer Service
  • Meeting KPIs
  • Effective Time Management
  • Ability to Work in Team
  • Adaptability
  • Fast Learner
  • Communication Skills
  • Microsoft Office
  • Creative Problem Solving
  • Bilingual

Timeline

Internship Student

Meals With Impact
07.2023 - 12.2023

Client Advisor

David Jones Commonry
03.2022 - Current

Sales Assistant

Commonry Highpoint
11.2021 - 03.2022

Sales Assistant

H&M Clothing Store
09.2021 - 06.2022

Food Retail

Woolworths
06.2019 - 09.2021

Bachelor of Marketing - Marketing

RMIT University

Promote A Business With Content

Google

Diploma of Marketing & Communication -

RMIT University

Similar Profiles

CREATE PROFILE
Phuong Truong