Summary
Overview
Work History
Education
Skills
Licences
Languages
Hobbies and Interests
Professional Referees
Personal Information
Timeline
Generic

Linda Wood

Banksia Grove,Australia

Summary

Dynamic Project Officer at East Metropolitan Health Service with expertise in strategic project planning and stakeholder management. Demonstrated success in delivering projects on time and within budget through effective use of Oracle iProcurement and exceptional organizational abilities. Highly regarded for enhancing operational efficiency and fostering collaboration in high-pressure environments, leading to optimal project outcomes. Core competencies include risk management, communication, leadership, and adaptability, ensuring seamless achievement of project objectives.

Overview

25
25
years of professional experience

Work History

Project Officer - Digital Medical Records

East Metropolitan Health Service
03.2024 - Current
  • Provided support across a variety of strategic projects, preparing comprehensive reports, briefing notes, and ministerial correspondence
  • Maintained accurate project documentation and monitored project plans to ensure deliverables were achieved on time and in accordance with established methodologies
  • Compiled and distributed regular project status reports to keep stakeholders informed of progress, risks, and key issues
  • Supported the development and implementation of major projects by creating detailed project and implementation plans, ensuring delivery within defined budget, timeline, and scope parameters
  • Updated and maintained Project Initiation Documents (PIDs), clearly outlining project objectives, scope, deliverables, and governance frameworks
  • Conducted research and analysis to inform decision-making processes, supporting the achievement of project objectives
  • Created and maintained procurement schedules and project plans for Furniture, Fixtures, and Equipment (FF&E), aligning with project timelines and organizational goals
  • Sourced, evaluated, and procured FF&E and IT hardware/software from approved suppliers, ensuring compliance with standards and regulations
  • Utilised asset registration forms to document and track all procured items, ensuring accurate inventory management
  • Acted as a central point of contact for project team members and stakeholders, facilitating clear and consistent communication while coordinating project activities and updates
  • Drafted and maintained Terms of Reference (ToR) documents to define stakeholder roles, responsibilities, and expectations within each project
  • Oversaw the delivery, staging, setup, configuration, and installation of FF&E and End-User Computing (EUC) items, working with contractors to resolve issues and ensure timely completion
  • Addressed and resolved issues such as delays, defects, or stakeholder concerns, escalating critical risks to the project director when necessary
  • Managed change request forms to document and process any changes to project scope, schedule, or budget
  • Conducted inspections to verify the quality and condition of delivered items, ensuring compliance with industry standards and project requirements
  • Arranged and facilitated project meetings with clinical, clerical, and technical stakeholders, preparing agendas and documenting key decisions
  • Maintained an action log to track and follow up on action items from meetings, ensuring accountability and progress
  • Supported training programs for clinical and clerical staff, ensuring confidence in using the Digital Medical Records (DMR) system/software
  • Maintained detailed inventories of all FF&E and EUC items, developing strategies for storage and reuse of surplus items
  • Maintained and updated project tracking systems, ensuring data accuracy
  • Compiled and distributed regular reports on project status, risks, and issues
  • Prepared funding request documents to secure necessary financial resources for project activities
  • Created HR forms for new and existing staff and prepared advertising documentation to support recruitment efforts
  • Provided executive and project support, ensuring accurate and timely administration of projects using project management processes, control frameworks, and governance processes

Executive Officer

East Metropolitan Health Service
11.2022 - 03.2024
  • Provided a high level of executive support to the Area Director, Community Health and Aboriginal Health Strategy teams, internal committees, and working groups
  • Responsible for providing a high level of secretarial support, including draft correspondence, reports and prepares complex documents to a high standard of accuracy and presentation
  • Received, processed, and maintained all invoices, journals, and budget documents for review raising any inconsistencies with the Area Director
  • Performed the reconciliation of credit card expenses made by the Area Director, which are then submitted for approval to the Chief Executive
  • Collaborated with an external consultant to assess the organisational framework for the Aboriginal Health team
  • Prepared itineraries and booked travel for the Area Director of Aboriginal Health and external stakeholders as needed
  • Coordinated the preparation and undertook quality checks on documentation for the Area Directors, Committee Health, and Aboriginal Health Strategy teams
  • Coordinated special projects and events for both the Area Director and the office of the Chief Executive
  • Identified risk awareness and brought these issues to the Area Director's attention, managed issues, and provided updates on matters of a critical or vital nature
  • Generated EMPAC forms for all maintenance requests for the Area director and the Chief Executive office
  • Organised meetings and functions and provided secretarial support including preparation of agenda and supporting documentation; recording and distributing minutes; follow-up of agreed actions as required
  • Provided advice and support to ensure that correct and efficient procedures are followed regarding Human Resource and recruitment policies
  • Established and maintained effective networks and working relationships within the organization, relevant agencies, and other health industry authorities
  • Undertook research activities, small projects, and coordinated specific initiatives as directed by the Area director
  • Designed, implemented, and improved administrative processes and systems within the division
  • Actively endorsed and demonstrated the organisation's objectives and values

Program Officer - Coordinator Lead

State Health Incident Coordination Centre/COVID-19 Vaccination Program – Department of Health
11.2020 - 11.2022
  • Managed and facilitated multiple office relocations in a timely manner, including the coordination and scheduling of IT equipment
  • Proficiently handled end-to-end invoice processes in Oracle iProcurement, including raising of requisitions in Oracle for approval
  • Completed standard financial transactions, payment reconciliation, and purchasing card transactions while adhering to departmental policies
  • Worked closely with the auditors, chief operating officer, managers, and team leads
  • Managed a high-performing team working in a rapidly changing environment, determining daily workload priorities
  • Managed the WA COVID-19 Vaccination Program (WACVP) records and correspondence, organised travel, scheduled meetings, and provided meeting support
  • Established human resources and recruited staff to fill vacant positions within the WACVP
  • Drafted, proofread, organised, and prepared letters, papers, minutes, agendas, presentations, and meeting notes
  • Assigned responsibility for managing the preparation and review of ministerial and parliamentary questions
  • Collected, organised, compiled, and provided background data for the WACVP initiative
  • Responded to enquiries, escalated, and rerouted problems as necessary
  • Maintained and updated administrative practices such as records management (TRIM), financial management, and information management tools

Support Officer

Communicable Disease Control Directorate – Department of Health
06.2018 - 11.2020
  • Provided sound administrative and secretarial support to the Surveillance and Immunisation Program and Medical Advisors
  • Formatted official departmental correspondence, including documents such as briefing notes, reports, letters and ministerial files
  • Facilitated and oversaw the management of funding agreements and spreadsheet for Budget Transfers and other financial needs
  • Maintained and updated the internal electronic and corporate filing system
  • Arranged and managed travel and accommodation requirements for the Surveillance and Immunisation Program and Medical Advisors
  • Maintained accurate and comprehensive records of invoices received and program budget expenditure
  • Managed and oversaw email distribution subscription lists
  • Organised meetings, collated agendas, attended meetings and recorded minutes

Executive Assistant

Environmental Health Directorate – Department of Health
07.2017 - 06.2018
  • Provided administrative support for the briefing notes prepared by staff and Managers for the Executive Director’s endorsement
  • Received and tracked a wide range of complex information within a Microsoft Access database
  • Processed invoices and statements for both the Executive Director and Managers across the Directorate
  • Managed, oversaw and managed the Executive Director’s vehicle service bookings and log books
  • Processed D9 forms for Executive Director and Managers
  • Reviewed Department of Health comments on town planning applications
  • Received and screened telephone calls and emails

Receptionist

Environmental Health & Communicable Disease Control Directorate – Department of Health
03.2017 - 07.2017
  • Answered and managed the switchboard and directed calls through to the appropriate units
  • Prepared and accurately managed an electronic diary for all meetings rooms throughout the building
  • Reconciled all company vehicle log and report kilometre use to the Fleet Controller
  • Managed bookings for all Directorate ‘pool’ equipment
  • Placed and managed regular stationary orders

Finance Assistant

Finance and Business Department – Sir Charles Gairdner Hospital
05.2016 - 05.2017
  • Generated EMPAC forms for all maintenance requests
  • Proficiently handled end-to-end invoice processes in Oracle iProcurement
  • Created monthly journals for Boc, Fuji Xerox and Neverfail Water accounts
  • Processed payments and provided administrative support to Head of Department
  • Ensured all staff holidays and sick leave were updated on the spreadsheets
  • Facilitated and managed the payments of accounts

Mortgage Processing Officer

BANKWEST
Perth, Australia
02.2007 - 09.2015
  • Company Overview: www.bankwest.com.au
  • Www.bankwest.com.au

Mortgage Processing Administrator

HALIFAX BANK
Leeds, United Kingdom
08.2000 - 01.2007
  • Company Overview: www.halifax.co.uk
  • Www.halifax.co.uk

Education

Project Management Fundamentals
AIM

Skills

  • Oracle iProcurement
  • Project planning
  • Organizational skills
  • Problem-solving abilities
  • Microsoft Project
  • Attention to detail
  • Teamwork and collaboration
  • Microsoft Visio
  • Task prioritization
  • Decision-making
  • Analytical skills
  • Documentation and reporting
  • Stakeholder management
  • Interpersonal skills
  • Problem-solving
  • Analytical thinking
  • Strategic planning
  • Resource coordination
  • Document coordination
  • Schedule coordination
  • Budget management
  • Operational reporting
  • Executive Services
  • Problem Solving
  • Communication
  • Organisation
  • Projects and Planning
  • Records Management
  • Human Resources
  • Coordination

Licences

Current Australian

Languages

Fluent English

Hobbies and Interests

  • Painting
  • Cooking
  • Walking
  • Socialising
  • Crossword puzzles

Professional Referees

  • Khye Davey, Project Director DMR/Clinical Lead DMR, EMHS Mental Health, 0409 329 336, Khye.Davey@health.wa.gov.au
  • Lara Jackson, A/Service Co-Director, Royal Perth Bentley Group, 0468 770 551, Lara.jackson@health.wa.gov.au

Personal Information

  • Health Status: Excellent, physically fit, non-smoker
  • Nationality: Australian

Timeline

Project Officer - Digital Medical Records

East Metropolitan Health Service
03.2024 - Current

Executive Officer

East Metropolitan Health Service
11.2022 - 03.2024

Program Officer - Coordinator Lead

State Health Incident Coordination Centre/COVID-19 Vaccination Program – Department of Health
11.2020 - 11.2022

Support Officer

Communicable Disease Control Directorate – Department of Health
06.2018 - 11.2020

Executive Assistant

Environmental Health Directorate – Department of Health
07.2017 - 06.2018

Receptionist

Environmental Health & Communicable Disease Control Directorate – Department of Health
03.2017 - 07.2017

Finance Assistant

Finance and Business Department – Sir Charles Gairdner Hospital
05.2016 - 05.2017

Mortgage Processing Officer

BANKWEST
02.2007 - 09.2015

Mortgage Processing Administrator

HALIFAX BANK
08.2000 - 01.2007

Project Management Fundamentals
Linda Wood