Lindsay Lounsbury
Waikiki,WA
Overview
9
9
years of professional experience
Work History
Autism Behavioral Aide
Private
Calgary, AB
03.2023 - 10.2025
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
- Utilized behavior modification and personal development programs under psychologist.
- Employed instruction strategies to improve the development of social, emotional and motor skills.
- Helped to improve patient behaviours with modelling and positive reinforcement techniques.
- Educated caregivers about effective methods for handling difficult situations with their children.
- Lesson planning - designing activities to promote language, cognition, and memory skills.
- Attended meetings with multi-disciplinary teams to discuss goals, objectives, interventions, and strategies related to client care.
Educational Assistant
New Heights School - Special Education Private School
Calgary, AB
10.2023 - 06.2025
- Assisted teachers with preparing classroom materials and activities.
- Developed and implemented individualized education plans for students with autism spectrum disorder.
- Maintained accurate records of student performance including daily notes on attendance, behavior, assignments completed.
- Attended professional development sessions related to Autism Spectrum Disorder best practices.
- Provided crisis intervention when needed and worked closely with school counselors and psychologists.
- Reviewed current literature related to ASD research and applied relevant findings into practice when appropriate.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
Volunteer
Medicine River Wildlife Centre
Cochrane, AB
01.2021 - 04.2025
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Developed and implemented fundraising approaches to raise money for cause.
Volunteer
Fear is Not Love (Women's Shelter)
Calgary, AB
09.2022 - 03.2025
- Helped with prep, set up and breakdown of community and public events.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Adhered to strict confidentiality policies in regard to personal and financial data.
- Offered support and assistance to community members.
- Transported, loaded and unloaded donations and supplies efficiently.
Server
El Furniture Warehouse
Calgary, AB
05.2023 - 08.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Sales Associate
Sole to Soul
Calgary, AB
01.2023 - 06.2023
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Managing Barista/Retail Associate
Tamarack Outdoors
Waterton, AB
05.2021 - 09.2022
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Established and adjusted ordering parameters to manage inventory.
- Trained new employees in operational procedures and modeled duties.
- Supported highest standards of conduct and service to support company reputation.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Used editing and graphic design tools to create content and visuals for social channels.
Volunteer
Calgary Food Bank
Calgary, AB
09.2021 - 12.2021
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Sorted and packed donated food items to ship to families in need.
- Maintained cleanliness of volunteer center and warehouse areas.
Barista/Server
Sawa Market and Cafe
Calgary, AB
02.2021 - 04.2021
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Created complex, hand-crafted beverages based upon customer preferences.
Barista/Server
Harvest Coffeehouse
Pincher Creek, AB
04.2017 - 08.2020
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Received and accurately processed customer payments.
- Supported highest standards of conduct and service to support company reputation.
- Utilized POS system to receive and process customer payments.
- Ordered and received supplies to restock beverage items.
- Maintained calm demeanor during high-volume periods and special events.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
Education
Bachelor of Arts - Psychology
University of Calgary
Calgary, AB04-2023
High School Diploma -
Matthew Halton High School
Pincher Creek, AB06-2019
Professional Development/Certifications
Skills
- Problem-solving
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Individualized education plans
- Special education
- Time management
References
- Available upon request
Timeline
Educational Assistant
New Heights School - Special Education Private School
10.2023 - 06.2025
Server
El Furniture Warehouse
05.2023 - 08.2023
Autism Behavioral Aide
Private
03.2023 - 10.2025
Sales Associate
Sole to Soul
01.2023 - 06.2023
Volunteer
Fear is Not Love (Women's Shelter)
09.2022 - 03.2025
Volunteer
Calgary Food Bank
09.2021 - 12.2021
Managing Barista/Retail Associate
Tamarack Outdoors
05.2021 - 09.2022
Barista/Server
Sawa Market and Cafe
02.2021 - 04.2021
Volunteer
Medicine River Wildlife Centre
01.2021 - 04.2025
Barista/Server
Harvest Coffeehouse
04.2017 - 08.2020
Bachelor of Arts - Psychology
University of Calgary
High School Diploma -
Matthew Halton High School
Professional Development/Certifications