Elizabeth Gibson
London
Summary
Highly organised and strong communicative professional with extensive experience as an Office Manager and Personal Assistant. Experience in supporting leadership and teams in fast paced corporate environments. Skilled in managing complex calendars, coordinating travel and planning events.
Overview
10
10
years of professional experience
Work History
Office Manager
Scentre Group (Owner of Westfield AU)
01.2025 - 07.2025
- Managed all day to day office operations and acted as main point of contact for external partners (IT, HR, suppliers, building manager etc)
- Complex diary management of multiple senior level management team members
- Planned internal company events.
- Coordinated with vendors to purchase necessary supplies in a timely manner.
- Booked travel for team members.
- Prepared purchase orders and payment of invoices.
Project and Event Administrator
Ministry of Health
09.2024 - 12.2024
- Assisted with the successful planning and coordination of a high-profile government event
- Effectively managed a high-volume inbox by implementing a streamlined triaging process, enabling myself and colleagues to prioritize and process communications more efficiently
- Providing assistant to the Executive Director and other teams with a wide range of administrative tasks to help with productivity across the ministry.
- Scheduling appointments, coordinating meetings, and handling correspondence for the team.
- Responsible for planning and overseeing team events.
- Managed office supplies inventory, procurement, and vendor relationships to ensure team had necessary resources.
- Assisted in the preparation of presentations, reports, and documents.
Team Assistant
CPB Contractors
01.2024 - 09.2024
- Organized travel arrangements for team members, such as flights, hotels and transportation.
- Managed calendars for the team members and coordinated internal and external events.
- Created databases using Excel spreadsheets for tracking.
- Ordered office supplies as needed while adhering to budget guidelines.
- Prepared expense claims for reimbursement according to company policies.
- Assisted in the recruitment and onboarding of new team members.
Administrative Officer
Achmea Farm Insurance
05.2023 - 12.2023
- Awarded employee of the month for working efficiently to fix system error.
- Maintained files and filing, keeping sensitive information confidential.
- Processed invoices, purchase orders, expense claims and other transactions according to established procedures.
- Reviewed incoming documents for accuracy and completeness prior to processing.
- Compiled and entered data into various databases to ensure accuracy and completeness.
Client Support Officer
Land Registry Services
01.2023 - 05.2023
- Utilised problem-solving abilities to investigate complex customer queries and devise effective solutions.
- Responded to emails received from customers in a timely fashion, addressing any questions or concerns raised effectively.
Clerical Administrative Assistant
Department Of Health
09.2021 - 03.2022
- Processing hospital referrals for patients across the public health system
- Cross referencing data, answering emails/phone calls and working alongside other teams
- Developed strategies to streamline and improve office procedures.
Wealth Service Representative
MLC-NAB
01.2021 - 05.2021
- Recognized as an award-winning employee for ability to act quickly to resolve critical system error, ensuring minimal disruption and maintaining operational efficiency
- Trained across many departments to assist with backlog and processing
- Created, prepared, and delivered reports to various departments
- Supervised and guided new employees
- Managed files and records for clients
- Developed and updated spreadsheets and databases to track, analyze, and report on billing data.
Receptionist
Richard Crookes Constructions
10.2020 - 01.2021
- Greeted incoming visitors and customers professionally and ensuring reception/meeting rooms were always tidy
- Distributing mail across the office and processing orders to ensure all supplies were up to date
- Provided clerical support to company employees by copying, faxing, and filing documents.
Customer Service Representative
MasterCard
03.2020 - 08.2020
Client Contact Advisor
NHSBSA
01.2019 - 01.2020
Waitress
Bella Italia
01.2016 - 01.2019
Education
Bachelor of Arts - History With English Literature
Sheffield Hallam University
05.2018
Skills
- Office management
- Diary management
- Event planning
- Travel coordinating
Timeline
Office Manager
Scentre Group (Owner of Westfield AU)
01.2025 - 07.2025
Project and Event Administrator
Ministry of Health
09.2024 - 12.2024
Team Assistant
CPB Contractors
01.2024 - 09.2024
Administrative Officer
Achmea Farm Insurance
05.2023 - 12.2023
Client Support Officer
Land Registry Services
01.2023 - 05.2023
Clerical Administrative Assistant
Department Of Health
09.2021 - 03.2022
Wealth Service Representative
MLC-NAB
01.2021 - 05.2021
Receptionist
Richard Crookes Constructions
10.2020 - 01.2021
Customer Service Representative
MasterCard
03.2020 - 08.2020
Client Contact Advisor
NHSBSA
01.2019 - 01.2020
Waitress
Bella Italia
01.2016 - 01.2019
Bachelor of Arts - History With English Literature
Sheffield Hallam University
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