Lindsay Torrance
Rankin Park,NSW
Summary
Welcoming Customer Service Cashier with experience in greeting customers, serving of alcohol, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives great service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
Mcdonalds NSW
Griffith, NSW / Glendale NSW
12.2019 - 05.2022
- Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Brewed coffee and tea and changed out drink station syrups.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Customer Service Cashier
HOYTS Charlestown
Charlestown, NSW
03.2023 - Current
- Performed cash, card and check transactions to complete customer purchases.
- Counted money in drawers at beginning and end of each shift.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Responsible service of alcohol
Christmas Casual Retail Assistant
Cotton On Group
Glendale NSW
12.2022 - 02.2023
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
- Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Certificate IV - Marketing And Communications
TAFE NSW - Newcastle Campus
Tighes Hill, NSWCertificate IV - Marketing And Communication
TAFE NSW
Tighes Hill, NSW06.2024
Cert III in beauty therapy -
TAFE Newcastle
06.2023
Year 10 -
Murrumbidgee Regional High School
01.2021
Skills
- Customer Service experience
- Punctual
- Communication skills ( verbal and written)
- Proficient with microsoft office
- Neat and tidy appearance
- Problem solving
- Working as part of a team
- Ability to work under pressure
- Opened minded and keen to learn new skills
- Experience in making and receiving phone calls
References
- ph. 0403218447, Email - meg.gallagher2602@gmail.com ,Meg Gallagher, Manager HOYTS Charlestown
- ph. 61 2 6964 4095, Benjamin Spargo, McDonald’s Griffith Manager
- ph. 0449566936, Elizabeth Ridgway, Year 11 Year Advisor for Murrumbidgee Regional High School (Griffith site)
Timeline
Customer Service Cashier
HOYTS Charlestown
03.2023 - Current
Christmas Casual Retail Assistant
Cotton On Group
12.2022 - 02.2023
Fast Food Worker
Mcdonalds NSW
12.2019 - 05.2022
Certificate IV - Marketing And Communications
TAFE NSW - Newcastle Campus
Certificate IV - Marketing And Communication
TAFE NSW
Cert III in beauty therapy -
TAFE Newcastle
Year 10 -
Murrumbidgee Regional High School