Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Account Executive, PR
No Fixed Address
01.2022 - 01.2024
Developed and executed strategic communication campaigns, fostering enhanced brand visibility across diverse client initiatives
Proven in building robust client relationships and skilled in media relations, content creation, crisis management, and event coordination
Demonstrates nuanced understanding of industry trends, consistently delivering tangible results such as securing high-profile media coverage, impactful social media campaigns, and successful execution of content marketing plan
Adept leader managing teams, with experience overseeing three direct reports
Strong communicator, excelling in dynamic environments, committed to exceeding client expectations.
Server
The Goodman Pub
01.2020 - 01.2023
Optimized guest experience by promptly seating, taking orders, serving dishes, and efficiently removing dinnerware, consistently maintaining positive attitude
Managed orders and financial transactions using Point of Sale systems
Provided knowledgeable menu recommendations tailored to customer preferences, skillfully upselling dishes and drinks
Successfully negotiated and resolved customer concerns
Ensured adherence to food hygiene standards and guidelines for consistently high level of service, handling sections of up to ten tables.
Account Coordinator, PR
Narrative PR
01.2021 - 01.2022
Executed impactful media outreach, fostering key relationships for campaigns with 15M+ impressions
Proficient in crafting diverse PR materials and creating tailored pitch decks for B2B and B2C clients
Experienced in developing wrap reports, liaising with clients, and preparing concise meeting reports
Actively monitors social trends, industry news, Canadian media, and influencer landscape for comprehensive coverage.
Retail Store Attendant, Bartender
Great Lakes Brewery
05.2019 - 09.2020
Contributed to positive work environment through effective teamwork and communication with colleagues.
Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and expert knowledge in beers.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
Public Relations Post Graduate Certificate -
Humber College
Toronto, Canada
01.2020
Human Resources Management Post Graduate Certificate -
Humber College
Toronto, Canada
01.2018
Bachelor of Arts with Honours in International Studies -
Guest Service Agent at Address Dubai Mall (Formerly known as Address Fountain Views)Guest Service Agent at Address Dubai Mall (Formerly known as Address Fountain Views)