Lindsey Madden
Shelley
Summary
Focused science professional with a myriad of experience and skills from various workplace environments. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
11
11
years of professional experience
Work History
Business System Analyst
CareDx
06.2023 - 03.2025
- Supported the integration of new software applications by liaising between development teams and end users throughout all stages of the project lifecycle.
- Provided developers with scientific expertise to help design better UI analysis software for the end users.
- Assisted in quality and regulatory documentation.
Quality Control Scientist
Orthocell
12.2022 - 06.2023
- Communicated and coordinated with team members to streamline daily quality processes to ensure efficiency.
- Reported repeated issues to supervisors and other departments, collaborating to identify and rectify root problems.
- Recorded and organized test data for report generation and analysis.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Performed routine maintenance and calibration on testing equipment.
- Prepared and reviewed relevant SOPs and validation protocols.
- Communicated with production team members about quality issues.
- Stock control and implementation of Kanban system.
Research & Development Laboratory Scientist
CareDx
12.2019 - 12.2022
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Trained new associates in laboratory procedures and standards.
- Drafted and maintained laboratory SOPs.
- Documented information by maintaining daily logs and equipment record books.
- Completed quality documents and input and saved quality data in appropriate locations.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Operated and maintained laboratory equipment such as pipettes, balances, laminar flow hoods, centrifuges, Qubit, 2200 TapeStation, iSeq and MiSeq.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Planned, modified and executed research techniques, procedures and tests.
- Presented posters at American Society for Histocompatibility and Immunogenetics (ASHI) and European Federation of Immunogenetics (EFI) conferences.
- Presented for intercompany webinars.
- Seconded to Quality Assurance for TUV audit assistance in 2021 and 2022.
Histotechnician
South Perth Skin Cancer Centre
02.2019 - 12.2019
- Operated instrumentation for tissues samples and prepared solutions, stains, and reagents in accordance with standards.
- Entered data accurately on computer, including demographics, grossing descriptions and clinical diagnosis.
- Sorted specimens according to priority and difficulty of procedures and recorded all processes in pathology log.
Manager
Peko Peko Restaurant
08.2016 - 12.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies and applied customer feedback for business improvement.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Optometric Assistant
Texas State Optical
09.2015 - 06.2016
- Scheduled appointments, handled referrals, updated patient medical profiles, and ordered supplies for optometric practice.
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Provided patients with new market information regarding optimal optical selections and dispensing to facilitate customer service.
Operations Manager/Spa Consultant
Planet Beach Contempo Spa
12.2013 - 09.2015
- Provided sales and customer assistance for information via telephone and in-person requests.
- Utilized product knowledge and strong client relationships for up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Trained new employees on proper protocols and customer service standards.
- Coordinated facility schedules to maximise usage and efficiency.
Education
Bachelor of Science - Biomedical Science And Clinical Laboratory Science
Murdoch University
Perth, WA2018
Bachelor of Science -
Lone Star College
Conroe, TXDiploma -
The Woodlands High School
The Woodlands2009
Skills
- Self-motivated
- Dedicated and Hard-working
- Extremely organized
- Data collection and analysis
- Customer service abilities
- Interpersonal and written communication
- Advanced Laboratory Discipline
- Voracious Learner
Timeline
Business System Analyst
CareDx
06.2023 - 03.2025
Quality Control Scientist
Orthocell
12.2022 - 06.2023
Research & Development Laboratory Scientist
CareDx
12.2019 - 12.2022
Histotechnician
South Perth Skin Cancer Centre
02.2019 - 12.2019
Manager
Peko Peko Restaurant
08.2016 - 12.2019
Optometric Assistant
Texas State Optical
09.2015 - 06.2016
Operations Manager/Spa Consultant
Planet Beach Contempo Spa
12.2013 - 09.2015
Bachelor of Science - Biomedical Science And Clinical Laboratory Science
Murdoch University
Bachelor of Science -
Lone Star College
Diploma -
The Woodlands High School
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