Ling ai

In customer service, I always greet each customer with a sincere and friendly attitude. When customers enter the store, I approach them proactively, ask about their needs, and help them choose the right cake or dessert. I am familiar with all the products in the store, including different cake flavors, ingredients, and suitable occasions. This allows me to offer personalized recommendations based on customers' preferences and needs, which not only enhances customer satisfaction but also boosts sales.

In addition, I am responsible for product displays in the store, ensuring that cakes and desserts are presented in the most attractive way. I regularly check and adjust the layout to keep the store environment tidy and appealing. During peak hours, I can quickly respond to customer needs while still maintaining high service quality for other customers.

Regarding inventory management, I work closely with the team to conduct regular stock checks, ensuring that all products are sufficiently stocked. I also participate in receiving new shipments and restocking popular items promptly to meet customer demands.

As a sales assistant at Hema Fresh, I've gained a lot of valuable experience in my daily work. My main responsibilities include displaying and managing store products, ensuring that each item is presented to customers in the best possible condition. I communicate well with customers, helping them find the products they need, answering their questions, and offering personalized shopping advice. Over time, I've improved my product knowledge to ensure I can accurately respond to customer inquiries and enhance their shopping experience. Additionally, I take part in inventory management, assisting with restocking and counting items to make sure shelves are always fully stocked. Through this work, I've learned how to stay efficient in a fast-paced environment and developed strong teamwork and customer service skills.