Ling Xu

• Developed custom solutions for complex business challenges in global market, resulting in improved operational efficiency and performance.
• Enhanced client relationships by providing expert guidance and tailored recommendations.
• Facilitated cross-functional collaboration to drive project success and achieve client goals.
• Analyzed market trends to identify growth opportunities for clients.
• Improved client outcomes with actionable strategies and clear communication.
• Conducted detailed assessments to identify client needs and optimize service delivery.
• Streamlined processes to enhance efficiency and reduce operational bottlenecks.
• Provided expert consultation to support decision-making and strategic planning.
• Managed multiple projects simultaneously to ensure timely completion and client satisfaction.
• Optimized resource allocation for maximum impact, coordinating with diverse teams.
• Coordinated stakeholder engagement to align project objectives with client expectations.
• Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
• Collaborated with internal teams to develop customized solutions that addressed unique client needs.
• Implemented best practices to elevate client operations and achieve desired results.
• Resolved complex issues by leveraging deep industry knowledge and technical expertise.

Asahi Beverages Ltd (Australia & New Zealand) is a subsidiary of the global multinational ASAHI, which is publicly listed on the Tokyo Stock Exchange. The company oversees several prominent brands across both the non-alcoholic and alcoholic beverage sectors in Australia and New Zealand, including:

• Schweppes (Australia) – Non-alcoholic beverages
• Asahi Premium Beverages (Australia) – Alcoholic beverages
• Independent Liquor (New Zealand) – Alcoholic beverages
• The Better Drinks Company (New Zealand) – Non-alcoholic beverages

Key Responsibilities:

• Led regional teams of five members based in Melbourne, China, and New Zealand to drive strategic initiatives and enhance market presence.
• Developed regional sales plans for maximizing revenue growth.
• Manage P&L, focusing on trade spend, marketing funds, and profitability.
• Set annual budget targets for each region and brand, creating KPIs and incentive structures for global distribution partners.
• Implemented innovative strategies with leadership of regional operations.
• Oversee a $1 million marketing budget, working closely with marketing teams, NPD, third-party agencies, and in-market partners to maximize brand growth and visibility.
• Optimize overall brand performance and profitability across the region, ensuring continuous growth and success.
• Enhanced customer satisfaction, spearheading quality improvement initiatives.
• Achieved consistent growth, overseeing diverse portfolios and aligning team objectives.
• Boosted regional sales with strategic planning and execution.
• Increased market share by fostering strong client relationships.
• Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
• Optimized resource allocation by analyzing regional market trends.
• Provide comprehensive annual reports to key stakeholders across Australia, New Zealand, and Japan.

• Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Reduced order errors with thorough quality control checks before dispatching shipments.
• Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
• Ensured accurate record-keeping through diligent maintenance of shipment logs and databases.
• Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Prepared shipping documents and invoices, processed payments, and fielded client questions.

• Assisted in the preparation of various reports and presentations with accuracy and attention to detail.
• Implemented new filing systems and organizational strategies to increase efficiency within the office environment.
• Developed strong working relationships with key stakeholders internally and externally which helped streamline communication channels.
• Prepared meeting agendas and materials to ensure productive discussions among attendees.
• Managed invoicing process for check requests, credit card requests, expense reports and travel and mileage forms.
• Negotiated favorable contract terms with vendors for various office services, resulting in cost savings without sacrificing quality.
• Collaborated with cross-functional teams on projects that contributed directly to company growth or improvement initiatives.