LING ZHANG
Brisbane,QLD
Summary
Dedicated tourism professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
General Manager
Shanghai Fartour International Travel Agency
11.2018 - 01.2024
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Data Analyst
Ctrip.com
10.2013 - 07.2018
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
Education
Master of Arts - Tourism,Hospitality And Event Management
The University of Queensland
Brisbane, QLD11.2025
Skills
- Flight Booking and Hotel Booking
- Visa application
- Travel Planning
- Data Analysis
- Staff Supervision
- Operations Oversight
- Customer Retention
Timeline
General Manager
Shanghai Fartour International Travel Agency
11.2018 - 01.2024
Data Analyst
Ctrip.com
10.2013 - 07.2018
Master of Arts - Tourism,Hospitality And Event Management
The University of Queensland
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