Responsible Server Assistant adaptable to fast-paced, changing environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Waitress
XiangManTang
Sydney, NSW
12.2025 - Current
Maintained cleanliness and organization of dining areas and utensils.
Took orders for food and drinks and delivered them to guests and handle checkout.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Fashion Designer
Daoran Import and Export Co.,Ltd
China, Hangzhou
06.2023 - 10.2025
Assist designers of foreign clothing brands with design: prints, embroidery patterns, and style development
Attend exhibitions, collect and analyze market trend information
Arrange the showroom for visiting clients, displaying according to the style and preferences of clients from different countries and brands
Familiar with major fabric markets and experienced in sourcing suitable fabrics and accessories for different types of clothing for development
Online Customer Service
Beijing Sankuai Online Technology Co., Ltd
China, Chengdu
06.2021 - 09.2021
Proficient in the delivery system of Meituan takeout, responding promptly and resolving any issues encountered by customers during their orders.
Follow up on customer orders and serve as the liaison between customers, delivery drivers, and merchants
Waitress
Little Drangon Hill Hotpot
China, Chengdu
06.2020 - 08.2020
Took customer orders and communicated them accurately to the kitchen staff.
Familiar with dishes and drink prices, and aware of store promotion.Take orders and introduce dishes to customers, assist customers with payments
Maintained cleanliness of dining area and promptly cleared used dishes.
Resolved customer inquiries to maintain positive dining atmosphere.
Gym Membership Consultant
24/7Fitness
China, Chengdu
06.2019 - 09.2019
Met with individuals to discuss unique needs and budget levels.
Greeted members and visitors in a friendly manner.
Responded promptly to customer complaints and resolved issues in a timely manner.
Assisted customers with membership inquiries and provided information about benefits, rates, and other details.