Linh Cao
Aitkenvale,QLD
Summary
With the experience of working at Mastery Nail Studio and Roll'd Queen Plaza, I had taken with me the ability to communicate not only with co-workers but also with customers to ensure that they have an amazing time spent in our business. As an international student from Vietnam, I also bring along the ability to understand and empathise with people from diverse backgrounds and manage emotional responses. I am also willing to learn and open to experience.
Overview
4
4
years of professional experience
Work History
Beauty Therapist
Mastery Nail Studio
Townsville, QLD
12.2023 - Current
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for customers.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Food and Beverage Service Worker
Roll'd Queen Plaza
Brisbane, QLD
03.2021 - 06.2021
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Facilitated smooth communication with coworkers and customers through clear verbal interactions.
- Promoted a safe and clean work environment through diligent adherence to health and safety regulations.
- Prepared food orders to support waitstaff and other team members.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
Bachelor of Psychological Science -
James Cook University
Townsville, QLD03-2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Flexible and Adaptable
- Multitasking
- Active Listening
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Beauty Therapist
Mastery Nail Studio
12.2023 - Current
Food and Beverage Service Worker
Roll'd Queen Plaza
03.2021 - 06.2021
Bachelor of Psychological Science -
James Cook University