Linh Cao
Aitkenvale,QLD
Summary
With the experience of working at Mastery Nail Studio and Roll'd Queen Plaza, I had taken with me the ability to communicate not only with co-workers but also with customers to ensure that they have an amazing time spent in our business. As an international student from Vietnam, I also bring along the ability to understand and empathise with people from diverse backgrounds and manage emotional responses. I am also willing to learn and open to experience.
Overview
4
4
years of professional experience
Work History
Beauty Therapist
Mastery Nail Studio
12.2023 - Current
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for customers.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Food and Beverage Service Worker
Roll'd Queen Plaza
03.2021 - 06.2021
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Facilitated smooth communication with coworkers and customers through clear verbal interactions.
- Promoted a safe and clean work environment through diligent adherence to health and safety regulations.
- Prepared food orders to support waitstaff and other team members.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
Bachelor of Psychological Science -
James Cook University
Townsville, QLD03-2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Flexible and Adaptable
- Multitasking
- Active Listening
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Beauty Therapist
Mastery Nail Studio
12.2023 - Current
Food and Beverage Service Worker
Roll'd Queen Plaza
03.2021 - 06.2021
Bachelor of Psychological Science -
James Cook University
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