Phuong Linh Dang
Durack ,Queensland
Summary
Versatile and dynamic, with a proven track record of enhancing customer loyalty through exceptional service and meticulous attention to detail in my current role as a Professional Nail technician. Skilled in communication and relationship building, I excel in fast-paced environments, as demonstrated during my tenure as a Club Hostess. My ability to maintain high hygiene standards and foster educational growth showcases my comprehensive skill set.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Professional Nail Technician
02.2024 - Current
- Fostered a welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Expanded clientele base through referrals from satisfied customers who appreciated meticulous attention to detail in every service provided.
- Delivered top-notch hygiene standards by maintaining a clean, sanitized, and organized work station.
- Strengthened customer loyalty with outstanding time management, ensuring appointments were completed on schedule without compromising quality.
Club Hostess
02.2021 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
After-school Tutor
02.2019 - 06.2021
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
- Created engaging study materials to help reinforce key concepts for better retention.
- Improved students'' overall academic performance by providing one-on-one tutoring in Mathematics.
Education
Bachelor of Nursing - Health Education
Queensland University of Technology
Brisbane, QLD10.2027
Bachelor of Creative Industries -
Queensland University of Technology
Brisbane, QLD10.2022
Skills
- Housekeeping tasks
- Cleaning and sanitizing
- Excellent Communication
- Active Listening
- Relationship Building
Languages
Vietnamese
Native or Bilingual
Certification
Open Driver License
Blue Card
First Aid and CPR Certificate
RSA Certificate
Reference
Abida Peltola
Mobile: 0488 149 547
Email: abida_francois@hotmail.com
Timeline
Professional Nail Technician
02.2024 - Current
Club Hostess
02.2021 - 12.2023
After-school Tutor
02.2019 - 06.2021
Bachelor of Nursing - Health Education
Queensland University of Technology
Bachelor of Creative Industries -
Queensland University of Technology
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