Linh Nguyen
Padstow Heights,NSW
Summary
Entrepreneurial Sole Trader with outstanding knowledge of
Painting and Wood Staining experience.
International Education, and training in modern persuasion techniques. Fantastic negotiator with success at working efficiently under pressure. Adept at decision making and accurate forecasts. Critical thinker with decisive approach.
Goal-oriented manager with distinguished experience in International Education industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Performance-oriented Sales Leader offering exceptional record of achievement over 7-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Detail-oriented team player with strong organizational skills and project manage. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Very strong communication skills and highly motivated to achieve targets.
Overview
18
18
years of professional experience
Work History
Sole Trader and Tradesman
Timber Deck Care
08.2018 - Current
- Monitored daily leads and ads for commercial and house painting and maintenance of wood decking
- Discussed process required for the project
- Secure materials needed and schedule dates to perform
- Cold calling and communicating with new and old customers is a daily routine and chase up leads provided by portals such as FaceBook, Airtasker and HiPages.
- Act on leads provided by online portals for tradesmen and local citizens looking for professionals to maintain wood decking.
International Channel Manager
Global Study Partners (Sydney)
04.2016 - 04.2018
- Developed strategic partnerships to build assigned territory.
- Coordinated with area managers and teams to promote new educational programs and institutional requirements.
- Articulated value proposition to assigned area managers and partners to maintain and increase share of partner business.
- Coordinated sales activities with partners and resellers to identify and close new business.
- Worked on leads generated by sales team to set up additional meetings.
- Facilitated channel engagement to support regional sales goals and performance.
- Developed solid working knowledge of educational programs and requirements to country managers.
- Built relationships with regional agents and community to establish long-term business growth.
- Collaborated with upper management to implement new strategies and specific team goals.
- Attend marketing campaigns, seminars and visit agent offices in Vietnam & Japan.
- Assess applications and admissions process of all international student applications, and make sure they are GTE compliant.
Exchange Coordinator, Officer of ODA Project
Tokyo University Of Agriculture And Technology
07.2013 - 03.2016
- Investigated issues and provided technology-based solutions.
- Managed access control lists for internal and external access controls to keep areas secure.
- Provided guidance to lower level network administration staff.
- Performed analysis, evaluation and maintenance of network systems.
- Evaluated programs and monitored implementation with regulations and budget to achieve objectives.
- Analyze and report issues of compliance and performance of individual departments
- Design and coordinate exchange programs for Japanese students and provide advice on programs available abroad & support at all level.
- Responsible for international seminars, meetings & events of university collaborations between Japan & Vietnam, student recruit, guidance events in Tokyo and in Vietnam & Thailand.
- Provide seminars and lectures to local Japanese students and international students in Tokyo focusing on English communication.
Store Manager
Wally Yonamine Co. Inc Japan
06.2006 - 01.2013
- Reporting to the President, responsible for daily operation of the shop, review all financial activity.
- Secure and maintain high quality of inventory.
- Oversee record keeping of customer database and. Train new staff for sales & administrative duties.
- Coordinated sales event and presentations on pearls and jewellery at Luncheons on US military bases & US Embassy in Tokyo.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in high end sales environment through proactive communication and positive feedback.
- Rotated inventory and adjust price versus cost in order to absorb the higher cost of inventory and lower the sale price without making losses.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Responsible for hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and flexible policy making.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
BBA - Law (Pre-Law)
University of Canberra
Canberra, ACTBachelor of Science - Accounting
University of Canberra
Canberra, ACT11.1999
Skills
- Sales expertise
- Resource management
- Marketing strategy
- Leadership qualities
- Strategic planning
- Team building
- Creative thinking
- Business development
- Product knowledge
- Technical proficiency
- Interpersonal skills
- Attention to detail
- Project management
- Decision making
- Customer service
- Japanese Fluency
- Vietnamese Fluency
Languages
Japanese
Professional Working
Vietnamese
Native or Bilingual
Timeline
Sole Trader and Tradesman
Timber Deck Care
08.2018 - Current
International Channel Manager
Global Study Partners (Sydney)
04.2016 - 04.2018
Exchange Coordinator, Officer of ODA Project
Tokyo University Of Agriculture And Technology
07.2013 - 03.2016
Store Manager
Wally Yonamine Co. Inc Japan
06.2006 - 01.2013
BBA - Law (Pre-Law)
University of Canberra
Bachelor of Science - Accounting
University of Canberra
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