Summary
Overview
Work History
Education
Skills
Certification
Languages
Residency
References
Timeline
Generic

Linh Nguyen

Chatswood,NSW

Summary

Diligent, forward-thinking, dynamic and results-driven financial services executive with over 14 years of experience in global firms, specializing in the funds management industry. Proven expertise in leading complex transitions and M&A activities, ensuring seamless execution and delivery. A strategic thinker with a track record of result delivery and building strong relationships with internal and external stakeholders. Possesses strong project management skills, adaptability, and a commitment to delivering excellence. Well-versed in building positive relationships with clients and other stakeholders. . Skilled at overseeing complex, high-value transition projects with excellent planning competencies.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Transition Manager

BNP Paribas
11.2017 - Current
  • Led end-to-end coordination and project management of transition and fund restructure activities, ensuring comprehensive planning and scheduling for successful completion
  • Facilitated communication and collaboration among business units, custodians, investment managers, and other external stakeholders to ensure smooth and timely completion of client transitions and restructures
  • Applied appropriate levels of governance to all implementation activities and monitored transition execution to mitigate risks
  • Provided necessary information to external stakeholders to minimize risk to client assets during transition periods
  • Conducted client, consultant, and custodian meetings, initiating and leading them as necessary
  • Tracked and governed transition operational tasks and issues, maintaining required records for reporting and audit trail purposes
  • Ensured transparent communication with all stakeholders throughout the transition life cycle and adhered to appropriate escalation processes when needed
  • Conducted Post-Implementation Reviews to document learnings and drive continuous improvement in implementation function and execution
  • Delivered all implementation projects in line with recognized best practice methodology and BNPP's BAU Transitions Framework
  • Contributed to establishing and implementing sound project methodology and continuous improvement within the Business Implementation area.
  • Maintained detailed documentation of all transition-related activities for future reference and knowledge transfer purposes.
  • Streamlined transition processes by implementing effective project management methodologies and communication strategies.
  • Leveraged strong analytical skills to identify inefficiencies in existing processes and recommend solutions for optimization.
  • Ensured seamless integration of new systems and processes by effectively communicating expectations and requirements to all relevant parties.
  • Fostered a positive work environment by addressing employee concerns promptly and proactively managing resistance to change.
  • Identified potential risks and developed mitigation strategies to ensure smooth transitions with minimal impact on business continuity.
  • Provided regular status updates to senior leadership, highlighting progress, challenges, and key accomplishments during the transition period.
  • Cultivated relationships with key stakeholders across various departments to facilitate collaboration on strategic initiatives during transitional periods.
  • Managed multiple simultaneous transitions, ensuring timely completion and minimal disruption to business operations.
  • Monitored progress of ongoing transitions, identifying potential bottlenecks and implementing solutions to maintain project timelines.
  • Championed continuous improvement efforts by incorporating feedback from team members and stakeholders into future transition planning and execution strategies.
  • Conducted post-transition assessments to identify areas for improvement and implement necessary adjustments for future projects.
  • Applied problem-solving abilities to address unforeseen challenges that arose during the course of transition projects effectively.
  • Collaborated with stakeholders to define objectives, scope, and deliverables for each transition project.
  • Developed comprehensive transition plans, outlining roles, responsibilities, timelines, and milestones for successful implementation.
  • Partnered with business teams to understand needs and mitigate potential problems.
  • Managed internal and external client-facing relationships through transitional periods.
  • Identified impacted parties, business partners and resources required for planned changes.
  • Created and implemented contingency plans to address potential risks.
  • Communicated project updates to stakeholders at all levels.
  • Monitored and tracked project progress to support timely completion.

APAC Custody Transition Team Manager

J.P. Morgan Australia
05.2011 - 09.2017
  • Pipeline management for APAC institutional clients including all types of restructure transitions, new client onboardings and client exits.
  • Escalation point for all transition matters.
  • Relationship management with third party appointed Transition Managers for transition activities.
  • Planning of transition project plans
  • Conducting and documenting post implementation review
  • Coordinating with internal and external stakeholders to implement transition smoothly as per timelines.
  • Analyzing client information including markets required, asset type, asset setup, asset transferability, corporate action and income analysis
  • Preparing and managing of static data records on core custody systems for assets and counterparties SSIs, account setup, transition manager onboarding
  • Booking transition trades per client instructions onto core Custody platform
  • Monitoring settlement status and work with counterparties to resolve any cash, trade, cooperate action issues and produce settlement report to Clients and Transition Managers
  • Following through residual items and claims to satisfaction post transitions
  • Monitoring and assessing KPI, capacity management, write up and present quarterly review of function
  • Ensuring all processes are documented and updated regularly to incorporate new market requirements, system upgrades, and new regulations
  • Ensuring of governance of internal controls over the function in place and compliance of Audit Guidance Statement GS007
  • Leading process improvement initiatives
  • Staff hiring and development.
  • Leading employee relations through effective communication, coaching, training, and development.
  • Cultivating positive, productive team environments, resolving conflicts quickly.
  • Coordinating team collaboration to share ideas and build best practices.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.

Senior Account Analyst

State Street Australia Limited
04.2008 - 05.2011
  • Analyzed Clients’ asset list including asset, income, and corporate actions analysis
  • Reviewed static data setup on custody and accounting platform
  • Reviewed and processed clients’ instruction into MCH system
  • Validated manual trade booking and SWIFT trades versus SSIs
  • Reconciled cash, stock, trades, futures, swap between client data and asset input into system
  • Co-ordinate with sub custodians across markets and third party, transition managers, clients to resolve settlement issues
  • Followed through post transition issues including dividend and interest income/ tax reclaim, corporate action related event such as DRP
  • Ran State Street Global Advisor and Russell Investment ETF trading desk for Primary Market and perform AML check
  • Liaised with brokers and involved parties for ETFs application/ redemption order, trades, performance queries
  • Performed tolerance check and verify NAV movement for ETFs and generate ASX announcement of basket creation for ETFs
  • Tested system upgrades, UAT enhancements for ETFs application tool, newly-developed ETF application
  • Launched new ETF products, setting up new funds, closing exit funds
  • Processed and prepared ASX announcements for quarterly, semi-annually and annually distribution across ETFs
  • Reviewed daily, weekly and monthly fund valuation across categories of international and domestic investment funds including equity, long short funds, cash trust and fixed income funds, hedge funds, exchanged traded funds (ETFs), multi manager, multi classes funds
  • Verified factors affecting fund performance comparing to benchmark
  • Handled internal and external clients’ queries related to fund performance, stock and cash transactions, expense methodology, rebate, tax reclaims, corporate action events, monthly reporting etc
  • Monitored cash transactions, trade settlement across different international markets according to market timeframes and regulations
  • Monitored and assess KPI, report cards and risk control
  • Participated in various projects
  • Mentored and trained new staff.
  • Contributed to a significant reduction in aged receivables with proactive collections efforts and streamlined billing processes.
  • Enhanced financial analysis accuracy by streamlining data collection and validation processes.
  • Assisted in the preparation of year-end audits, ensuring compliance with accounting standards and regulatory requirements.
  • Played an integral role in the successful migration to a new accounting software system, minimizing disruptions during the transition period.
  • Increased operational efficiency with the implementation of automated tools for financial monitoring and reporting.
  • Mentored junior analysts, fostering professional development through knowledge sharing and skill-building opportunities.
  • Maintained strong relationships with clients through effective communication, addressing concerns promptly to ensure satisfaction levels remained high.

Education

Master of Commerce in Finance and Accounting -

Macquarie University
01.2008

Bachelor of Economics - International Trade and Finance

The University of Queensland
01.2006

Skills

  • End-to-end project management
  • Stakeholder engagement
  • Transition planning and execution
  • Governance and risk management
  • Strategic thinking and problem-solving
  • Excellent communication skills (verbal & written)
  • Strong interpersonal skills and networking
  • Strong analytical, problem solving and multi-task skills

Certification

PRINCE2 2017 Practitioner

Languages

English
Vietnamese
Mandarin (Beginner/Intermediate)

Residency

  • Australian Citizenship
  • Vietnamese Citizenship

References

To be provided upon request

Timeline

Senior Transition Manager

BNP Paribas
11.2017 - Current

APAC Custody Transition Team Manager

J.P. Morgan Australia
05.2011 - 09.2017

Senior Account Analyst

State Street Australia Limited
04.2008 - 05.2011

Master of Commerce in Finance and Accounting -

Macquarie University

Bachelor of Economics - International Trade and Finance

The University of Queensland

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Linh Nguyen