Linh Nguyen
Liverpool,NSW
Summary
Dedicated employee with four years of experience in customer service and working in a fast-paced, collaborative team environment, with good communication and interpersonal skills. Passionate about working with customers and assisting them with product inquiries, with prior experience in the hospitality industry and success in achieving customer satisfaction through the continuous provision of top-quality service. Looking to bring my upbeat, energetic personality to a receptionist role.
Overview
1
1
year of professional experience
Work History
Sales Associate
H&M
Parramatta, NSW
11.2020 - 01.2022
- Tracked sales performance metrics to identify trends in market place.
- Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
- Actively process, stock, and replenish garments on sales floor and stock room.
- Reported and handled all necessary transactions while adhering to best practices for register routines
- Problem solving skills
- communication skills
Crew Member
Hungry Jack (10/2018-11/2020) & El Jannah's (12/2022-09/2024)
Burwood, NSW
- Maintained inventory by restocking supplies and packing orders for delivery
- Completed routine maintenance and repair.
- Answered customer questions and provided store information.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
Education
Year 12, Higher School Certificate -
Cabramatta High School
01.2018
Skills
- Data entry
- Time management
- Multitasking
- Sales
- Visual Merchandising
- Inventory Management
- Data entry
- Teamwork and collaboration
- Product Promotion
- Clear communication
- Customer/Client relations
References
- Hungry Jack, Burwood, NSW, 2134, Jessica Tran (Manager), 0451889023, jessicatran1100@gmail.com
- El Jannah, Burwood, NSW, 2134, Liem Thong Che (Manager), 0411287997, liemthong1@gmail.com
- H&M, Sydney, NSW, 2000, Annabelle (Manager), 0452 255 412
Timeline
Sales Associate
H&M
11.2020 - 01.2022
Crew Member
Hungry Jack (10/2018-11/2020) & El Jannah's (12/2022-09/2024)
Year 12, Higher School Certificate -
Cabramatta High School
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