Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linh Nguyen

Melbourne,VIC

Summary

Dedicated nail technician skilled in delivering high-quality services, fostering client relationships, and ensuring satisfaction. Committed to maintaining hygiene standards and adapting techniques to meet diverse customer preferences.

Overview

4
4
years of professional experience

Work History

Professional Nail Technician

Emporium Melbourne
Melbourne, VIC
12.2024 - Current
  • Delivered high-quality nail services, ensuring client satisfaction through attention to detail.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Educated clients on nail care techniques, fostering long-term relationships and repeat business.
  • Implemented new nail art techniques, enhancing service offerings and client engagement

• Provided professional nail services including manicure, pedicure, gel, acrylic, and nail art design

• Consulted with clients to understand their preferences and create customised nail designs based on their needs

• Demonstrated strong attention to detail in delivering high-quality nail art and finishing

• Maintained excellent customer service by actively listening, communicating clearly, and ensuring client satisfaction

• Built positive relationships with clients, encouraging repeat visits and customer loyalty

• Ensured all tools and workstations were cleaned and sanitised in accordance with hygiene and safety standards

• Managed appointments efficiently and maintained a clean, organised workspace

• Stayed updated with current nail trends and techniques to provide modern and creative designs

• Handled customer feedback professionally and resolved any concerns in a calm and friendly manner

Front of House Staff Member

Chingu Korean Bbq
Melbourne, VIC
03.2022 - 11.2025

• Greeted and welcomed customers in a friendly and professional manner, creating a positive first impression

• Provided excellent customer service by taking orders accurately and answering questions about menu items

• Assisted customers with seating and ensured smooth front-of-house operations during busy service periods

• Maintained a clean and organised dining area, including clearing tables and resetting for new guests

• Handled customer requests and resolved minor issues promptly to ensure customer satisfaction

• Worked efficiently in a fast-paced environment while maintaining a high level of service quality

• Collaborated with kitchen staff to ensure timely and accurate food service

• Processed payments and handled cash transactions responsibly

• Followed hygiene and food safety standards at all times

Education

Southern Cross Education Institute
Melbourne
2026

High School Diploma -

Tascollege
Melbourne
2024

Skills

    Strong understanding of customer needs and behaviour, with ability to quickly identify and respond to different personalities

    Excellent active listening skills to understand clients’ preferences and provide personalised services

    Ability to read customers’ emotions and adapt communication style to ensure comfort and satisfaction

    High level of empathy and patience when dealing with different types of clients, including elderly and demanding customers

    Strong customer service skills with focus on creating positive and welcoming experiences

    Ability to build trust and long-term relationships with clients through friendly and professional interactions

    Conflict resolution skills, able to handle complaints calmly and find suitable solutions

    Attention to detail in understanding client expectations and delivering high-quality results

    Effective communication skills when working with both clients and team members

    Time management skills to handle multiple clients in a fast-paced environment

    Strong teamwork and collaboration skills in busy workplace settings

    Ability to stay calm and professional under pressure

    Adaptability and flexibility when dealing with unexpected situations or customer requests

    Knowledge of hygiene and safety standards in service environments

    Ability to maintain a clean, organised, and professional workspace

    Creative thinking in nail design based on customer preferences

    Understanding of person-centred care approach when supporting clients

    Cultural awareness and ability to communicate with clients from diverse backgrounds

Languages

English

Timeline

Professional Nail Technician

Emporium Melbourne
12.2024 - Current

Front of House Staff Member

Chingu Korean Bbq
03.2022 - 11.2025

Southern Cross Education Institute

High School Diploma -

Tascollege
Linh Nguyen