LINH NGUYEN SENIOR
Dee Why,Australia
Summary
Energetic and hardworking in sales professional offering proven leadership, planning and problem-solving abilities honed 10 years golf career. Skillfully plans and implements market-driven promotions to acquire new customers and strengthen sales numbers. Expertly coordinates teams and resources to meet business demands.
Experienced Sales Manager well-versed in developing performance-oriented cultures devoted to continuous improvement and revenue growth. Goal-oriented leader with proven success in maintaining long-term growth. Excels in building long-lasting, productive client relationships to boost customer numbers and market share.
Overview
16
16
years of professional experience
Work History
Bookkeeper
David Senior Bricklaying Company
11.2019 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
BUSINESS DEVELOPMENT MANAGER
Vietlink Global
05.2018 - 06.2019
- Engaged clients to develop relationships and educate prospects of company's value proposition
- Building an application of golf booking online around Viet Nam, expanding all around Asia
- Developed strategic partnerships to jointly pursue specific engagements
- Increased company revenue through staggered payment plans, discounts and referral programs to boost sales
- Identified and pursued untapped market segments and niche opportunities to drive new business acquisitions and market expansion
- Qualified customers to promote products and services and secure new contracts
- Executed international business ventures by navigating cultural nuances and regulatory landscapes to achieve sustainable growth
- Developed and tested market strategies to attract clients and grow business revenue
- Tracked new markets and recommended products and services to meet customers' needs
- Spearheaded strategic partnerships and alliances with non-traditional industry players, opening new avenues for business growth and diversification
- Implemented innovative pricing models and revenue strategies, optimizing profitability and maximizing customer lifetime value
- Leveraged data analytics and market research to identify emerging trends and customer needs
- Fostered productive business relationships and promoted long-term growth opportunities
- Guided long-term objectives and grew sales volumes to meet business needs and requirements
- Led a team of sales associates, providing training and motivation to achieve departmental goals
- Mentored junior sales staff, sharing expertise and encouraging professional development
- Increased sales by implementing effective marketing strategies and customer engagement techniques
- Implemented customer relationship management (CRM) systems to improve client retention rates
- Resolved customer complaints in a timely and satisfactory manner, maintaining positive relationships
- Researched market trends and stayed current on customer preferences to better lead sales operations
- Mentored sales team in document management, contract negotiation
CORPORATE SALES MANAGER
Vietnam Golf Distribution / Dynamic Sport Company
08.2017 - 04.2018
- Managed the exclusive distribution of top golf brands such as Titleist, FootJoy, and Puma across Vietnam
- Coordinated with golf courses, retailers, and corporate clients to deliver tailored sales presentations and promotions
- Followed up promptly on proposals and incoming lead opportunities to maximize sales chances
- Developed daily, weekly and monthly sales plans for specific lead-generating activities
- Reviewed industry and competitive set regularly in line with marketing plan to identify and capitalize on opportunities for improvement
- Cultivated strong relationships with new and existing customers to bring in consistent referrals
- Created solicitation and prospecting goals and consistently achieved targets
- Maintained regular and consistent contact with lead generating channels
- Stayed current on products to effectively conduct sales calls and present offerings
- Organized sales events and trade shows to increase brand visibility and generate leads
- Negotiated contracts with suppliers and vendors to secure the best terms for the company
- Set individual and team sales targets, tracking progress towards goals with regular reviews
- Collaborated with the finance department to set budgets and manage expenses within allocated resources
- Provided detailed reports on sales performance, forecasting future trends for strategic planning purposes
DIRECTOR OF GOLF
Tan Son Nhat Golf Course
06.2016 - 07.2017
- Updated social media platforms with event information, attracting a wider audience
- Resolved conflicts among staff or between guests quickly and effectively
- Implemented marketing strategies to promote events and increase attendance
- Assessed the performance of events against objectives, adjusting future plans accordingly
- Supervised staff, providing training and feedback to improve service quality
- Conducted regular inspections of facilities to ensure readiness for events
- Maintained inventory of equipment and supplies for recreational activities
- Led team meetings to discuss upcoming events, delegate tasks, and address concerns
- Tracked industry trends to keep entertainment offerings innovative and appealing
- Fostered partnerships with local businesses and community organizations to enhance event offerings
- Organized successful entertainment events, ensuring guest satisfaction and safety
- Designed promotional materials for upcoming entertainment activities
- Managed budgets for entertainment projects, optimizing expenses without sacrificing quality
- Developed creative programming to enhance guest experience and engagement
- Ensured compliance with local regulations and standards for event safety and operations
- Developed and disseminated promotional releases to media regarding activity schedules and events
- Processed payroll information for employees, volunteers, and other workers
- Prepared reports concerning various activities and events for organization
- Manage over 500 staffs and 36 holes golf course run smoothly
ASSISTANT GOLF OPERATIONS MANAGER
The Bluffs Ho Tram Strip
09.2013 - 01.2016
- Assisted in organizing tournaments to attract visiting golfers and create public interest
- Addressed complaints and resolved problems related to golf courses and golf operations to maximize customer satisfaction
- Oversaw daily operations to ensure efficiency and productivity in the workplace
- Led team meetings to communicate goals, progress, and expectations clearly
- Managed budget allocations, reducing unnecessary expenses to increase profitability
- Improved customer satisfaction rates through proactive problem-solving and service excellence
- Streamlined processes by introducing new technologies and operational procedures
- Negotiated contracts with suppliers and vendors to secure favorable terms and pricing
- Prepared detailed reports on operational performance for executive review and decision-making
- Coordinated security of golf course properties and building to promote safe environment for golfers, visitors, and staff
- Working closely with hotel team to arrange pick up and drop off golfers, visitors and golf bag
CADDY
Montgomerie Links Golf Course
09.2008 - 08.2013
- Gave golfers detailed descriptions of holes to help players prepare shots
- Raked bunkers to maintain smooth and attractive surfaces
- Welcomed golfers cheerfully and delivered diverse, high-end services as requested by clients
- Organized and cleaned cart staging area and performed various maintenance duties on course and around clubhouse
- Cleaned players' clubs and balls, replaced divots and maintained course throughout round
- Cleaned equipment and facilities regularly to keep them in top condition
- Understanding about golf rules
- Used course knowledge to suggest optimal clubs and shot strategies
Education
INTERMEDIATE - HOTEL MANAGEMENT
Vietnamese Australian Vocational College
11.2018
Skills
- Team Collaboration
- Staff Supervision
- Team Recruiting and Onboarding
- Sales process
- Organizational Skills
- Communication Skills
- Continuous Improvement
- Team Leadership
- Distributor Relationships
- Excellent work ethic
Languages
Vietnamese
English
Hobbies and Interests
- Passionate about golf, playing regularly and staying up to date with trends in the sport.
- Enjoys walking and spending time with children to recharge and stay active.
- Reading books.
Timeline
Bookkeeper
David Senior Bricklaying Company
11.2019 - Current
BUSINESS DEVELOPMENT MANAGER
Vietlink Global
05.2018 - 06.2019
CORPORATE SALES MANAGER
Vietnam Golf Distribution / Dynamic Sport Company
08.2017 - 04.2018
DIRECTOR OF GOLF
Tan Son Nhat Golf Course
06.2016 - 07.2017
ASSISTANT GOLF OPERATIONS MANAGER
The Bluffs Ho Tram Strip
09.2013 - 01.2016
CADDY
Montgomerie Links Golf Course
09.2008 - 08.2013
INTERMEDIATE - HOTEL MANAGEMENT
Vietnamese Australian Vocational College
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