HA LINH PHAM
Perth,WA
Summary
A dedicated junior barista eager to expand barista skills, especially in latte art. With experience in fast-paced environments, would thrive under pressure and be committed to providing exceptional customer service. Availability to work 25-30 hours per week and enthusiastic about joining a team where enable myself grow and refine barista skills.
Overview
2
2
years of professional experience
Work History
Barista
Dome Cafe
02.2023 - Current
- Maintained clean and organised workspace for optimal productivity and safety.
- Managed well during peak hours as a barista
- Promoted welcoming atmosphere by greeting customers with friendly demeanour and promptly addressing their needs.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
FOH and BOH Staff
Kaze Bento Restaurant
08.2022 - Current
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests when working as BOH.
FOH Team Member
Pixel Coffee Brewers
12.2022 - 09.2023
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
Education
Bachelor of Science - Health Sciences
Curtin University
Perth, WA09.2025
Skills
- Order Taking
- Customer Service
- Ability to work under pressure
- Superior multitasking
- Workplace Safety
- Cleanliness standards
Timeline
Barista
Dome Cafe
02.2023 - Current
FOH Team Member
Pixel Coffee Brewers
12.2022 - 09.2023
FOH and BOH Staff
Kaze Bento Restaurant
08.2022 - Current
Bachelor of Science - Health Sciences
Curtin University
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