Linh Pham

Key Contributions

• Conduct weekly stocktakes and reconcile physical inventory against POS system data, supporting inventory accuracy and shrinkage control.
• Track inbound and outbound inventory flow and generate weekly usage reports to inform stock reordering and reduce waste.
• Liaise with external suppliers and logistics partners to coordinate timely replenishment, verify delivery accuracy, and resolve order discrepancies.
• Contributed to procurement planning by identifying fast/slow-moving items based on consumption trends.
• Supported internal process improvements through stock rotation recommendations and forecasting adjustments.
• Reported on key inventory KPIs including stock variance rates, fulfillment accuracy, and lead time.

Key Achievements

• Reduced stock discrepancy rates by 20% through consistent reconciliations and supplier follow-ups.
• Enabled a 15% decrease in food waste through accurate forecasting and FIFO application.
• Contributed to improved supplier delivery accuracy by flagging and resolving order issues.

Key Contributions

• Promoted and sold international freight forwarding services and domestic trucking solutions across Vietnam and routes to/from China, Taiwan, Southeast Asia.
• Conducted daily telesales outreach to generate leads and drive customer acquisition.
• Provided tailored transport solutions aligned with clients' international/domestic shipping needs.
• Coordinated with internal departments (Docs, Ops, Customs) to ensure timely, compliant shipments.
• Managed sales pipelines and CRM records of client interactions and quotation progress.

Key Achievements

• Secured 6 freight forwarding partnerships by coordinating international space-sharing shipments.
• Onboarded 6 new client accounts, increasing freight volumes significantly in 6 months.
• Established export support for 2 new plywood clients shipping to Malaysia.
• Maintained client loyalty through proactive coordination and updates.

Key Contributions

• Coordinated the release of Delivery Orders from shipping lines to ensure timely cargo dispatch.
• Prepared and processed shipping documentation including Bills of Lading.
• Arranged container pickup and allocation for packing, streamlining logistics ops.
• Supervised cargo detachment in line with safety and operational protocols.
• Conducted quality and quantity checks against manifests to ensure inventory accuracy.
• Liaised with shipping lines, clients, and departments for end-to-end process coordination.
• Assisted in documenting and standardising procedures to boost team efficiency.

Key Achievements

• Performed cargo detachment and verified manifest compliance for over 60 consignments.
• Avoided port penalty fees by managing Delivery Order timelines proactively.
• Improved cargo tracking accuracy through ongoing verification of documentation.