Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linh Phan

Cabramatta West,NSW

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Club Attendant

Cabramatta Rugby League Club
Cabramatta , NSW
05.2023 - 06.2024
  • Providing customer service to patrons using our gaming room facilities
  • Process Poker Machine payouts
  • Fix minor machine faults
  • Preparation of beverages and providing drink tray service
  • Making coffee
  • Cash Handling and Till Reconciliation
  • Processing Keno transactions
  • General cleaning of Club areas
  • Provided excellent customer service to all members and guests of the club.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Nail Technician

Venus Nails
Beecroft, NSW
09.2018 - 03.2020
  • Met with clients to discuss needs, service preferences and special requests.
  • Completed daily customer appointments and updated master schedule.
  • Scheduled client appointments and accepted payments.
  • Advised clients on nail care and use of products and colors.
  • Maintained supply inventories and records of client services.

Nail Technician

Rosabella Nails and Beauty
Sydney, NSW
01.2018 - 03.2020

Nail Technician

Lena's Sydney Nails
Bondi, NSW
01.2016 - 01.2018

Waitress

Cafe Miller
Miller, NSW
04.2017 - 07.2017
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented menus to patrons to answer questions about menu items and make recommendations.

Education

Bachelor of Business (Hospitality Management) -

Torrens University Australia
Sydney, NSW
05-2024

Diploma of Hospitality Management -

Strathfield College
Surry Hills, NSW
05.2020

Diploma of Leadership and Management -

Strathfield College
Surry Hills, NSW
09.2017

Skills

  • Problem-solving skills
  • Schedule maintenance
  • Good customer service
  • Liquor, wine and food service
  • Have RSA, RCG competency card

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Club Attendant

Cabramatta Rugby League Club
05.2023 - 06.2024

Nail Technician

Venus Nails
09.2018 - 03.2020

Nail Technician

Rosabella Nails and Beauty
01.2018 - 03.2020

Waitress

Cafe Miller
04.2017 - 07.2017

Nail Technician

Lena's Sydney Nails
01.2016 - 01.2018

Bachelor of Business (Hospitality Management) -

Torrens University Australia

Diploma of Hospitality Management -

Strathfield College

Diploma of Leadership and Management -

Strathfield College

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Linh Phan