Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Achievements
EDUCATION SECTOR EXPERIENCE (Vietnam)
Generic

Linh Thuy Tran

Pasadena,Australia

Summary

My long-term career development is to deliver high-quality, person-centred support services that promote dignity, independence and social inclusion underpinning human rights equity for older adults and vulnerable community members in diverse environment and backgrounds. I am passionate about working in line with wellness and reablement principles and contributing to continuous improvement in aged care service systems. I also aspire to grow into roles that support policy development, program coordination, and collaborative service delivery in alignment with the values and vision of the City of Unley.

I am a dedicated and compassionate advocate with over three years of experience supporting and empowering individuals from diverse backgrounds. Through my collective university experience of academic placements and hands-on volunteering and leadership experiences, I have developed strong skills in advocacy, interpersonal communication, project coordination and organisational skills. I have successfully managed multiple projects and taken various leadership advocate roles and responsibility, whether as a team member or a team leader.

Over the years at Flinders, I have had opportunities to strengthen my ability to manage complex projects and problem-solving, corporate into effective team-work to achieve common goals. The university voluntary opportunities and managing personal academic studies have strengthened my organisational skills, helping me stay on top of details while maintaining a high standard of work quality and punctuality. Along the way, I have taken on some administrative responsibility covering for my peers, including (but not limited to) keeping detailed records, managing schedule and meetings, especially careful in handling sensitive information confidentiality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mentor

Access4u
04.2025 - Current
  • Delivered personalised, goal-oriented support to NDIS clients, including personal care, community access, goal planning, and daily activity scheduling.
  • Coordinated with multidisciplinary teams (families, support coordinators, allied health) to ensure service delivery aligned with participant plans and Access4u’s Code of Conduct.
  • Maintained accurate, timely digital and paper-based progress notes in compliance with NDIS documentation requirements and organisational procedures.
  • Responded promptly to client requests, changes, or cancellations, demonstrating a proactive, service-focused approach and upholding high customer service standards.
  • Assisted in coordinating shift bookings, transporting schedules, and submitting service logs to contribute to efficient program delivery and reporting accuracy.
  • Participated in staff debriefs, client reviews, and continuous quality of care meetings.
  • Adapted to various support environments and client needs, often stepping in to cover shifts or provide administrative handover during peer absences.

International Student Officer

Flinders University Student Association (FUSA), Flinders University
12.2024 - 08.2025
  • Delivered timely and high-quality administrative support to the international student portfolio, including responding to enquiries, managing correspondence, and coordinating service referrals in alignment with university policies and service protocols.
  • Actively engaged in government stakeholder meetings, advocating for student needs at a systemic level and adjusting service delivery recommendations based on policy updates and legislative changes.
  • Supported intake, needs assessment, and follow-up processes through data collection and consultation with students, ensuring prompt referral to appropriate support services.
  • Maintained comprehensive records and reports for the Student Council, ensuring accountability and alignment with FUSA’s Code of Conduct and strategic directions.
  • Chaired the International Students Network, fostering inclusive collaboration across cultural groups, internal departments, and external support providers.
  • Liaised with stakeholders to coordinate inclusive services, resolve complex student issues, and support equitable access to university and community programs.
  • Designed and implemented advocacy campaigns addressing housing affordability, visa regulations, and student wellbeing, contributing to service innovation and continuous improvement.
  • Prepared handover documentation and strategic reports, supporting long-term improvements and smooth portfolio transitions.

Advisor/Content-Logistic Team Supervisor

Flinders University
01.2023 - 01.2025
  • Planned and executed inclusive events for over 100 international students, enhancing belonging and cultural engagement through structured, needs-driven activities.
  • Supervised and supported a diverse volunteer team of 20+, ensuring effective task allocation, shift coordination, and high-quality service delivery.
  • Managed event logistics including venue setup, accessibility planning, resource allocation, and attendee tracking—delivering seamless events within time and budget constraints.
  • Developed culturally tailored content to support Vietnamese student engagement, leading to a 70% increase in participation compared to previous years.
  • Built collaborative relationships with other cultural clubs and internal university teams, increasing program reach and impact—recognised through a grant award by FUSA.
  • Maintained accurate event plans, rosters, and financial records, contributing to transparent reporting and budget compliance.
  • Implemented inclusive marketing strategies to raise awareness and drive attendance, supporting community connection and improved student wellbeing.

Up The Hill Project

Flinders University
02.2024 - 07.2024
  • Delivered tailored academic and personal support to five students with intellectual disabilities and complex needs, fostering inclusion, autonomy, and participation in university life through structured weekly sessions.
  • Promoted engagement in learning by guiding students through academic and life skill tasks, contributing to a 20% increase in class participation and satisfaction, based on student feedback surveys.
  • Coordinated with the placement supervisor and peer volunteers to plan and deliver a Graduation Presentation Day for 30+ students and families, managing accessible event logistics and celebrating individual achievements.
  • Participated in weekly and fortnightly stakeholder meetings to assess individual progress, adapt learning strategies, and ensure person-centred support aligned with student goals.
  • Maintained accurate records of support provided and adjusted strategies in response to feedback, ensuring compliance with the program’s inclusive education framework.
  • Enhanced students’ sense of belonging by facilitating positive peer experiences on campus, with 90% of participants reporting improved confidence and enjoyment of university life.

Education

Bachelor of Disability and Developmental Education -

Flinders University
08.2025

Skills

  • Effective Leadership and Team-work Contributor
  • Advocate - Effective Support
  • Administrative and Organisational Skills
  • Compassionate and Empathetic Communicator
  • Person-Centred and Culturally Responsive Support
  • Conflict Resolution and Active Listening
  • Community Advocacy and Equity-Focused Problem Solving
  • Analytical Problem Solving and Growth Mindset

Affiliations

Developmental Educators Australia Inc.

Certification

  • National Police Check (2024)
  • NDIS Worker Screening Clearance (2023)
  • Working With Children Check (2023)
  • Child safe environments “Through Their eyes” Certificate (2025)
  • Positive Psychiatry and Mental Health Certificate (2023)
  • Department for Education Australia: Responding to Risks of Harm, Abuse, and Neglect – Education and Care training Certificate (2025)
  • First Aid and CPR Certificate (2025)
  • U.S. Mission to ASEAN: Creating and Maintaining Social Enterprises Certificate (2022)

Languages

Vietnamese
Native or Bilingual

Timeline

Mentor

Access4u
04.2025 - Current

International Student Officer

Flinders University Student Association (FUSA), Flinders University
12.2024 - 08.2025

Up The Hill Project

Flinders University
02.2024 - 07.2024

Advisor/Content-Logistic Team Supervisor

Flinders University
01.2023 - 01.2025

Bachelor of Disability and Developmental Education -

Flinders University

Achievements

  • 2024, Horizon Professional Development Award, Flinders University (Achieved Silver Level)
  • 2024, OASIS Wellbeing Ambassador, Flinders University
  • 2024, Club Award: Best Collaborative Event, Activity or Project

EDUCATION SECTOR EXPERIENCE (Vietnam)

  • 2020 - 2021
  • English and Math Tutor, Self-employed, Hanoi
  • Provided tailored academic support to secondary and high school students, enhancing learning outcomes and fostering personal growth in a virtual environment during the COVID-19 pandemic.
  • Built strong rapport with students and families, ensuring open communication and trust.
  • Developed individualized lesson plans to address diverse learning needs, promoting academic success and boosting students' confidence.
  • Enabled 4 out of 6 students to achieve IELTS 5.5 within one year, demonstrating a results-driven approach.
  • Monitored student progress through regular assessments, adjusting plans to ensure consistent improvement.
  • Dec 2017 – Nov 2022
  • Personal Assistant, Nhan Van Educational Center, Hanoi
  • Supported students with academic challenges by providing structured and personalized tutoring in English and Math, improving their academic performance and self-confidence.
  • Cultivated empathy and patience while working with students with varying academic abilities, creating a supportive learning environment.
  • Designed and implemented goal-oriented learning plans, ensuring a 95% success rate of students scoring 8/10 or higher in year-end exams.
  • Managed schedules and lesson content efficiently to meet the needs of multiple students, demonstrating organizational skills.
  • May 2017 – Aug 2018
  • Teacher – Tutor, Nhan Van Educational Center, Hanoi
  • Taught English and Math to children and teenagers, fostering their academic development and life skills.
  • Adapted teaching strategies to suit diverse learning styles, ensuring inclusive and engaging sessions for students aged 6–13.
  • Maintained detailed progress records, demonstrating attention to detail and a commitment to tracking growth.
  • Supported students in building critical thinking and problem-solving skills, helping them achieve steady academic progress.
Linh Thuy Tran