Hi, I’m
Linnu Elsa Benny
Mernda,VIC
The human brain is an incredible pattern-matching machine.
Jeff Bezos
Summary
Resourceful mental health clinician commited to providing excellent care to patients of all ages. Expertise in performing admission assessments and discharges and participating in crisis interventions. Kind and caring professional with10 years of experience monitoring treatment of patients diagnosed with disabilities, illnesses and distress. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
years of professional experience
Work History
Northern Area Mental Health Service
Mental Health Case Manager
01.2022 - Current
Job overview
- Managed over 25 consumers while monitoring and evaluating treatment plans
- Fostering a collaborative and respectful relationship with each client reflective of rights-based practice
- Meeting regularly with allocated clients by continuously assessing, planning and reviewing client goals and strategies; As a case manager, I handled professional documentation of client support plans and records throughout my practice.
- Liaising with external inpatient treating team,service providers and GPs regarding appropriate provision of mental health support, following the clinical review and risk management plan at all times
- Observed and monitored client behaviour and responses to treatment.
- Educated consumers about common mental health and substance abuse disorders to facilitate understanding of treatment options.
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Initiate case conferences involving a client’s supports when required
- Lead transition planning through liaising, consulting and advocating where necessary for housing providers, mainstream services and support persons to evaluate current and ongoing needs and locate appropriate and affordable accommodation
- Attend and present case management progress in staff case conferences and follow/implement suggestions and advice from programme manager,team leader and consultants.
- Fulfill the case management standards as set by the organisational policies and procedures and the funding body
- Accompany clients to meetings, appointments and other services in consultation with the external service providers
- Provide tailored aftercare support to transitioned clients through provision of referrals as required and facilitation of information sharing and relationship building with key stakeholders
- Exercising sound advocacy skills on behalf of clients when required
- Organized and detail-oriented with a strong work ethic.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Forensicare
Psychiatric Registered Nurse Casual
10.2022 - Current
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Audited charts and reviewed clinical documents to verify accuracy.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Collaborated with physicians to assess patients and deliver treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Royal Children's Hospital
Registered Psychiatric Nurse
05.2020 - 12.2022
Job overview
- Educated patients and families about mental health, diagnoses and treatment options.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Administered medication and treatments to patients to observe and record responses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored primary care needs for patients to coordinate access to appropriate providers.
- Explained useful coping methods to relieve depression and anxiety.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Facilitated group therapy sessions to provide additional support and guidance.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Developed successful discharge plans to help continuity of care upon patient release.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Evaluated patient histories, complaints, and current symptoms.
North West Mental Health
Registered Nurse, Inpatient Psychiatric Unit
03.2021 - 12.2021
Job overview
- Educated patients and families about mental health, diagnoses and treatment options.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Administered medication and treatments to patients to observe and record responses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored primary care needs for patients to coordinate access to appropriate providers.
- Explained useful coping methods to relieve depression and anxiety.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Facilitated group therapy sessions to provide additional support and guidance.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Developed successful discharge plans to help continuity of care upon patient release.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Evaluated patient histories, complaints, and current symptoms.
Wyndham Clinic Private Hospital
Registered Nurse
04.2019 - 12.2021
Job overview
- Educated patients and families about mental health, diagnoses and treatment options.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Administered medication and treatments to patients to observe and record responses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored primary care needs for patients to coordinate access to appropriate providers.
- Explained useful coping methods to relieve depression and anxiety.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Facilitated group therapy sessions to provide additional support and guidance.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Developed successful discharge plans to help continuity of care upon patient release.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Evaluated patient histories, complaints, and current symptoms.
Regis Aged Care
In-charge Nurse & After Hours Coordinator
12.2018 - 09.2019
Job overview
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Investigated and resolved issues affecting hospital operations and patient care.
- Observed and documented patient factors such as diets, physical activity levels and behaviours to understand conditions and effectively modify treatment plans.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Cared for patients' wounds and changed dressings.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Developed and implemented specific nursing care plans to cater to individual patient needs.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Managed patients recovering from medical or surgical procedures.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Supervised and managed daily scheduling, tasking, and administration.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with other healthcare professionals to provide quality patient care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Ruby Hall Clinic
Emergency Room Nurse and Ambulance Paramedic
01.2014 - 12.2016
Job overview
- Atending accidents, emergencies and requests for medical assistance.
- Assessing, treating and managing the patient’s treatment on site and en route to hospital.
- Resuscitating and defibrillating patients and operating life-support equipment.
- Transporting sick and disabled persons to and from medical facilities for specialised treatment and rehabilitation.
- Attending public gatherings where accidents and other health emergencies may occur, such as sporting events.
- Ensuring that ambulances are stocked with medical supplies, and that equipment is in good working order.
- Preparing and delivering written reports on the state of patients' injuries and treatment provided.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Remained calm and productive during life-threatening situations to maximise positive outcomes.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Collaborated with physicians to quickly assess patients and deliver treatment while managing rapidly changing conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Provided skilled, timely and level-headed emergency response to critically ill patients.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Educated family members and caregivers on patient care instructions.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Vaccinated patients to protect individuals from illnesses of concern.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and department admission.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Optimised outcomes in critical care situations through advanced life-saving techniques.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Coached and mentored junior staff to uplift department capabilities.
- Observed and documented patient factors such as diets, physical activity levels and behaviours to understand conditions and effectively modify treatment plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Education
Federation University AustraliaBerwick, VIC
Post Graduate Diploma in Mental Health Nursing from Nursing
12.2021
Brimingham UniversityUK
Diploma in Emergency Medical Services from Emergency Medicine
12.2015
University Overview
- Class Rank 03/200
Dr MGR Medical UniversityTamil Nadu, India
Bachelor of Science from Nursing
09.2013
University Overview
- Class Rank and Subject topper
Skills
- Nurse Team Supervision
- Student Nurse Training
- Nurse Collaboration
- Nurse incharge and after hours co-ordination
- Emergency response and excellent team player
- Registered Nurse
- Psychiatric Care
Timeline
Psychiatric Registered Nurse Casual
Forensicare
10.2022 - Current
Mental Health Case Manager
Northern Area Mental Health Service
01.2022 - Current
Registered Nurse, Inpatient Psychiatric Unit
North West Mental Health
03.2021 - 12.2021
Registered Psychiatric Nurse
Royal Children's Hospital
05.2020 - 12.2022
Registered Nurse
Wyndham Clinic Private Hospital
04.2019 - 12.2021
In-charge Nurse & After Hours Coordinator
Regis Aged Care
12.2018 - 09.2019
Emergency Room Nurse and Ambulance Paramedic
Ruby Hall Clinic
01.2014 - 12.2016
Federation University Australia
Post Graduate Diploma in Mental Health Nursing from Nursing
Brimingham University
Diploma in Emergency Medical Services from Emergency Medicine
Dr MGR Medical University
Bachelor of Science from Nursing
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