Linqing Zheng

• Greeted customers and provided exceptional customer service.
• assisted customers in the fitting room, offering help as needed.
• set up and maintained store layout for an attractive shopping experience.
• performed cashier duties with accuracy and speed.
• ensured the sale floor remains tidy and well stock.
• collaborated effectively with team members to meet store objectives.

· Provide exceptional customer service via product knowledge,

· Handle customer inquiries via phone and email.

· assisted customer with product selection.

· Handle multiple customer interaction per day, giving detailed, personalized, friendly&polite service to ensure customer retention.

· Remain courteous and clam at all times, even during moments of intense customer displeasure.

· Conversational in Mandarin and English.

• Monitored inventory and reported low stock to supervisor
• Greeted guests and documented orders
• Trained new bakery staff on company policies
• Package customer purchase with care and organisation to facilitate satisfaction
• Offer product sample, answered questions and helped customers find items
• Kept cases and shelves clean and well stocked
• Set up and verified the functionality of safety equipments
• Following all health and safety guidelines