Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Linsey Jamieson

Gladstone,Queensland

Summary

Professional with demonstrated experience in administrative support, prepared to excel in streamlining office operations and enhancing productivity. Strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs. Skilled in scheduling, data management, and communication, with keen ability to prioritize and handle multiple tasks efficiently. Recognized for organizational skills and proactive approach to problem-solving.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Coordinator/Assistant Manager

Officeworks
08.2022 - Current
  • Oversaw store operations in manager's absence, handling budgeting concerns, inventory management through the SAP program, and customer service.
  • Coordinated resources and managed rosters within budget constraints.
  • Provided administrative support in organizing documents, preparing daily reports, processing payroll, and drafting correspondence.
  • Prepared presentations for meetings or events by creating slideshows or handouts.
  • Consistently met and exceeded KPIs by implementing effective sales strategies, resulting in a 15% increase in sales over 12 months.
  • Ensured the store operated at peak performance by addressing customer concerns swiftly and ensuring a seamless shopping experience, contributing to an increase in customer satisfaction scores.
  • Fostered a positive team environment by providing coaching and mentorship, resulting in improved team morale under my leadership.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.

Permanent Team Member

Officeworks
08.2016 - 08.2022
  • Developed strong customer service skills through resolving customer inquiries and complaints.
  • Demonstrated excellent problem-solving abilities while troubleshooting technical issues.
  • Exhibited exceptional communication skills when interacting with customers, vendors, and staff members.
  • Gained extensive knowledge of company policies and procedures through training sessions.
  • Provided support for other departments as needed to meet business objectives.
  • Routed phone calls to appropriate recipients and handled internal business correspondence.
  • Became adept at various software programs to create, edit, and print intricate posters and documents.

Gaming Supervisor- Bingo

Winstar World Casinos
07.2011 - 02.2016
  • Addressed patron issues and quickly resolved complaints.
  • Greeted players and ensured a pleasant atmosphere.
  • Crafted imaginative event themes, boosting participant numbers.
  • Operated gaming equipment, inspected cards and monitored play to maintain security and protect house interests.
  • Processed currency exchanges to provide chips, coins or cash.
  • Maintained exceptional standards of customer service during high-volume, fast-paced operations.
  • Oversaw work on exclusive and deluxe editions for key customer accounts.
  • Monitored bingo cards for winners and verified winning patterns.
  • Ensured compliance with all applicable laws and regulations relating to bingo operations.

Public Relations Specialist

Forever Resorts
03.2006 - 06.2011
  • Researched competitors' PR strategies to gain insights into how they can be improved upon.
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest.
  • Analyzed data from surveys and polls regarding public opinion of a client's mission or service offerings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Bachelor of Arts - Communications And Public Relations

East Central University
Ada, Oklahoma, USA

Skills

  • MS Office Suite
  • SAP
  • Communication
  • Administrative leadership
  • Adaptability and flexibility
  • Attention to detail
  • Conflict Resolution
  • Elite Multitasking
  • Workflow management
  • Staff management

Certification

  • First Aid with CPR
  • Forklift License

References

Christopher Boyd, Officeworks Store Manager, 07 4899 4600 gladstone.manager@officworks.com.au


Melita Green, Coordinator Bunnings Warehouse, 0410 864 068

melitagreen78@gmail.com


Kaitlin Heaney, E/I Technician, Queensland Alumina Limited,

0422 206 319

Timeline

Coordinator/Assistant Manager

Officeworks
08.2022 - Current

Permanent Team Member

Officeworks
08.2016 - 08.2022

Gaming Supervisor- Bingo

Winstar World Casinos
07.2011 - 02.2016

Public Relations Specialist

Forever Resorts
03.2006 - 06.2011

Bachelor of Arts - Communications And Public Relations

East Central University

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Linsey Jamieson