Summary
Overview
Work History
Education
Skills
Certification
language skills
Scholarships & honors
Timeline
Generic

Lintao Liu

Brisbane,QLD

Summary

High-performing business Operations Manager with over 10 years of experience delivering successful improvements for business operations, profitability and process optimization in Global Fortune 500 multinational companies. Resourceful project manager and business data specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Design Portfolio Operations Manager

Lenovo
Beijing, China
12.2021 - 06.2024
  • Demonstrated project management skills and provided operational support to a high-performing design team of 18 individuals.
  • Served as a team lead to solve problems faced by fellow operations team members.
  • Responded to information requests from superiors, providing specific documentation.
  • Documented meeting minutes and created detailed records of project updates.
  • Aided senior leadership during executive decision-making by generating daily reports to recommend corrective actions and improvements.
  • Achieved successful market launch by managing project changes and fostering cross-functional communication and collaboration to secure necessary resources and time for the design team.

Achievements

  • Managed nearly 50 product design projects per year, developed sound design plans for the team, ensuring design solutions met product manager requirements.
  • Managed and delivered over 300 keyboard artwork designs and releases as a project manager, collaborating across multiple teams including keyboard engineering, portfolio, design, UX, and vendors.
  • Received Excellent Performance Award from the department.

Senior Project Manager

NTT DATA
Beijing, China
07.2021 - 11.2021
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Produced thorough, accurate and timely reports of project activities.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Monitored the performance of project team members to provide performance feedback.
  • Created project status presentations for delivery to customers or project personnel.
  • Submitted project deliverables to clients, consistently adhering to quality standards.

Achievements

  • Managed a 20-person project team as the project manager for Daimler Group's CRM project (Based on Salesforce).
  • Delivered 20 business development deliverables, totaling 1,700 person-days.

Product Marketing Manager

CDK Global
Beijing, China
01.2017 - 06.2019
  • Conducted market research to identify potential business opportunities, translating them into actionable product functions.
  • Partnered with businesses in the market to identify collaboration opportunities and create integration product designs.
  • Created marketing collaterals for both marketing and sales teams.
  • Collaborated with marketing team to facilitate product introductions during various marketing events and media activities.
  • Led successful product launches in new markets;
  • Documented and communicated changes to relevant stakeholders.

Achievements

  • Collaboratively worked with scrum teams on a monthly basis to enhance products and facilitated knowledge transfer sessions with internal stakeholders for new feature implementation.
  • Provided effective communication with customers regarding their needs, offering solutions, and generating user stories for the development team to enhance product functions.
  • Achieved successful partnership with local solution provider A&G for vehicle sales insurance product.
  • Supported the Japanese project team in achieving a successful launch of BMW Japan Autoline Drive project.
  • Achieved 200% increase in monthly sales revenue for selected Lanchi dealer via digital marketing campaign.

Sales Support Manager

Syniverse Technologies
Beijing, China
04.2014 - 10.2014
  • Provided comprehensive reports on sales performance metrics to management, enabling informed decision-making and strategic planning.
  • Produced presentation materials for analytical purposes.
  • Maintained consistent communication with the Finance team to ensure alignment between finance and sales data.
  • Assisted in handling sales operations tasks linked to Salesforce.com, Sales CRM/CLM system.
  • Provided regional Sales VPs and their teams with support in generating revenue reports.
  • Represented sales teams for process improvement/automation on various ad hoc projects.
  • Ensured the accuracy and consistency of sales information in databases.
  • Evaluated and authorized special pricing requests received from the sales teams.

Achievements

  • Provided business data analysis, sales process support, and operations management for AP-North Asia sales team and AP-Enterprise sales team.
  • Prepared weekly sales reports and served as the meeting host.
  • Conducted training sessions to onboard new employees and troubleshoot issues with business systems.
  • Collaborated with global pricing team to analyze and evaluate special pricing requests for approval or rejection.

Sales Operations Manager

VMware
Beijing, China
07.2011 - 06.2013
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Managed operations-related projects.
  • Streamlined teamwork and communication across functions.
  • Managed and improved operations process.
  • Determined price schedules and discount rates.

Achievements

  • Set sales target and adjusted sales structure every six months.
  • Managed execution of VSPP sales model in Greater China, involving recruitment and training of 3 partners and respective sales teams.
  • Assisted in establishing sales operations procedures for the newly formed EUC/EP sales team.
  • Successfully led both My VMware Portal Launch Project and the Currency Change for Sales Systems Project.
  • Optimized weekly operations analysis report, reducing updating time from 8 to 2 hours per week.
  • Took charge as super user for Salesforce and Oracle BI system, providing optimization recommendations in line with business needs.
  • Created a complete package of new hire training material for salespeople and facilitated an effective 2-day training session for the Taiwan Sales team.

Sales Operations Analyst

Oracle
Beijing, China
08.2008 - 04.2011
  • Produced custom reports for sales data.
  • Created new processes and methodologies to promote efficiency and productivity for sales team members.
  • Used macros in Microsoft Excel to automate data reporting.
  • Delivered strategic forecast reports and related analytics explaining key trends.

Achievements

  • Designed and executed a Tier 2 city sales performance tracking plan aligned with the department's fiscal year keystone.
  • Launched an order-tracking initiative at the close of each sales cycle, maintaining consistent updates daily for accurate and reliable data.
  • Created telesales performance tracking reports to evaluate sales representatives' performance.
  • Optimized sales tracking reports to enhance usability and efficiency for management team.

Education

Master - International Trade

Beijing University of Aeronautics and Astronautics
Beijing
06.2008

Bachelor - International Economics & Trade

China Agricultural University
Beijing
06.2006

Skills

  • Data Analysis
  • Performance reporting
  • Business Planning
  • Interpersonal Communication
  • Operations Management
  • Project management abilities
  • MS Office
  • Salesforce

Certification

  • PMP (Project Management Professional)
  • Business Metrics for Data-Driven Companies by Duke University

language skills

English: Advanced

Chinese Mandarin: Mother tongue

Scholarships & honors

  • The University Excellent Graduation Thesis & The University Excellent Graduate
  • The University Academic Excellence Scholarship & Da Bei Nong Scholarship

Timeline

Design Portfolio Operations Manager

Lenovo
12.2021 - 06.2024

Senior Project Manager

NTT DATA
07.2021 - 11.2021

Product Marketing Manager

CDK Global
01.2017 - 06.2019

Sales Support Manager

Syniverse Technologies
04.2014 - 10.2014

Sales Operations Manager

VMware
07.2011 - 06.2013

Sales Operations Analyst

Oracle
08.2008 - 04.2011

Master - International Trade

Beijing University of Aeronautics and Astronautics

Bachelor - International Economics & Trade

China Agricultural University
Lintao Liu