Lipika Tayal
Melbourne,Vic
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Reception Assistant
KLM Hotel And Resorts
Sri Ganganagar, RAJ, India
04.2023 - 01.2024
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
- Contributed to team efficiency by providing administrative support to various departments when needed.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Maintained up-to-date visitor logs ensuring accurate records were kept for security purposes.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Supported smooth business operations by maintaining clean and organized reception areas, ensuring a professional appearance at all times.
- Assisted in onboarding new employees by preparing necessary materials and providing an informative orientation tour.
- Expedited document processing with proficient use of office equipment such as copiers, scanners, and fax machines.
Cashier Assistant
Kotak Mahindra Bank
Kesrisinghpur, RAJ, India
11.2019 - 05.2020
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
- Removed trash, swept, and mopped floors for professional appearance.
Education
BCOM - Accounting And Business Management
Maharaja Ganga Singh University
Rajasthan,INDIA05.2013
Skills
- Scheduling appointments
- Filing systems
- Document Preparation
- Reception Area Maintenance
- Mail handling
- Calendar Management
- Basic accounting
- Meeting Coordination
- Travel Arrangements
- Time Management
- Customer/Client relations
- Verbal and written communication
- Office Administration
- Data Entry
- Office Management
Timeline
Reception Assistant
KLM Hotel And Resorts
04.2023 - 01.2024
Cashier Assistant
Kotak Mahindra Bank
11.2019 - 05.2020
BCOM - Accounting And Business Management
Maharaja Ganga Singh University