Lira Rahantoknam
Moulden
Summary
Proven to enhance financial accuracy and operational efficiency, notably at Uniting Church In Australia Northern Synod, by mastering bank and account reconciliations, and streamlining payroll processes. Skilled in MYOB and MS Office, I excel in fostering team collaboration and driving initiatives that improve financial reporting accuracy and customer satisfaction. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in MYOB with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
23
23
years of professional experience
Work History
Assistant Accountant
Uniting Church In Australia Northern Synod
11.2008 - 08.2023
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
- Analyzed and verified employee expense reports for accuracy.
- Processed payroll by validating work hours and attendance of employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Reconciled company accounts for credit cards, employee expenses, and commissions.
- Provided excellent customer service to both internal departments and external clients while addressing inquiries related to invoices or payments promptly.
- Supported audit preparation efforts by compiling relevant documents and addressing auditor inquiries promptly.
- Supervised accounting staff to provide feedback and evaluate progress.
- Facilitated smooth payroll processing by accurately entering employee data and verifying tax withholdings based on current regulations.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Trained new employees on accounting principles and company procedures.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Personal Assistant to the General Secretary
Uniting Church In Australia Northern Synod
11.2007 - 10.2008
- Created a welcoming atmosphere for visitors by greeting them professionally upon arrival and addressing any inquiries they had promptly.
- Supported the General Manager in making important decisions by providing valuable insights from data analysis.
- Enhanced executive efficiency by managing schedules, appointments, and travel arrangements.
- Maintained strict confidentiality of sensitive information while managing documents related to legal matters or personnel issues.
- Developed strong relationships with clients, vendors, and team members to facilitate smooth operations.
- Improved office organization through maintaining filing systems and updating contact databases.
- Monitored inventory levels of office supplies consistently to avoid shortages during critical periods.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Led staff and vendors in providing high level of service for owner and guests.
- Ensured timely delivery of reports, presentations, and proposals to support informed decision-making processes.
Warehouse Manager
A1 Services - Car Repair Shop
02.2004 - 05.2006
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed safety programs to protect workers and reduce injuries.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Developed comprehensive staff training program to improve employee performance and morale.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Organized records of vehicles, schedules and completed orders.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Procurement Officer
East Timor Construction (J J Mcdonald & Sons Engi)
03.2003 - 02.2004
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favourably pricing, payment terms, and delivery schedules.
- Maintained internal inventory of supplies and equipment.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Maintain respectful relationships with customs officers by doing the right things according to the customs laws in Dili, Timor Leste including preparing the correct tax calculation for import goods from Australia that must be paid to Customs.
Administrative Officer
East Timor Fabrication
09.2002 - 03.2003
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports (MYOB)
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Contributed to successful projects by providing essential administrative support and resource management.
Bar and Accommodation Assistant Manager
Purple Cow Bar, Restaurant And Accommodation
03.2001 - 09.2002
- Assisted in training new hires on company procedures and customer service best practices.
- Contributed to revenue growth by consistently providing an outstanding guest experience that encouraged repeat business.
- Consistently met or exceeded productivity goals while maintaining high-quality work standards.
- Performed deep cleaning tasks as needed, maintaining the property''s pristine appearance over time.
- Developed strong relationships with coworkers through effective teamwork, creating a cohesive housekeeping department committed to excellence.
- Elevated guest experiences with attention to detail in crafting innovative cocktails that showcased the bar''s unique offerings.
- Maintained a clean and safe work environment, ensuring compliance with health and safety regulations.
- Coordinated private events at the bar, overseeing logistics such as staffing, menu planning, and setup for successful functions.
- Assisted in managing staff schedules to ensure adequate coverage during peak hours, minimizing wait times for guests.
- Improved customer satisfaction by providing exceptional service and efficiently addressing guest concerns.
- Enhanced employee performance through regular training sessions and constructive feedback on job duties.
- Promoted a positive workplace culture, fostering teamwork and collaboration among staff members.
- Ensured consistent quality of drinks by regularly monitoring bartender performance and providing guidance when necessary.
- Supported marketing efforts by collaborating on promotional events to attract new clientele to the establishment.
Head Cashier Supervisor
Hello Mister Supermarket
11.2000 - 03.2001
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Streamlined checkout processes for faster transactions, resulting in shorter wait times for customers.
- Collaborated with store management to implement promotional strategies that boosted sales.
- Mentored new hires by demonstrating best practices in customer service and cashiering techniques.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Maintained accurate records of all transactions, reconciling discrepancies in daily sales reports.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Cert IV - Accounting And Bookeeping
Charles Darwin University
Darwin, NT06.2021
Skills
- Account Reconciliation
- MS Office
- Bank Reconciliation
- Accounts Payable and Receivable
- Month-end report
- Journal Entries
- Statement Reconciliation
- Invoicing and collections
Timeline
Assistant Accountant
Uniting Church In Australia Northern Synod
11.2008 - 08.2023
Personal Assistant to the General Secretary
Uniting Church In Australia Northern Synod
11.2007 - 10.2008
Warehouse Manager
A1 Services - Car Repair Shop
02.2004 - 05.2006
Procurement Officer
East Timor Construction (J J Mcdonald & Sons Engi)
03.2003 - 02.2004
Administrative Officer
East Timor Fabrication
09.2002 - 03.2003
Bar and Accommodation Assistant Manager
Purple Cow Bar, Restaurant And Accommodation
03.2001 - 09.2002
Head Cashier Supervisor
Hello Mister Supermarket
11.2000 - 03.2001
Cert IV - Accounting And Bookeeping
Charles Darwin University
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