Team Leader
RFI
Sydney
- Provided effective leadership by supervising and supporting team members, improving performance, and consistently achieving operational and service targets.
Liromijan Nadesh
Girraween,NSW
Summary
Driven and trustworthy customer service expert with years of experience delivering high quality service in fast paced workplaces. Skilled in handling enquiries, resolving issues efficiently, and delivering positive customer experiences through clear and professional communication. Experienced in maintaining high service standards while supervising teams and meeting performance targets. Recognised for reliability, adaptability, and a strong commitment to customer satisfaction.
Work History
Event organiser
ICC SYDNEY
- Contributed to the Event Operations team in planning, setting up, and delivering large scale events, ensuring seamless coordination, outstanding guest service, and on-time execution in line with safety and service standards.
Flight Maintenance Apprenticeship
Qantas Airways
- As a Flight Maintenance Apprentice at Qantas, I was involved in learning and performing a variety of tasks related to aircraft maintenance and repair.
Customer Service Representative
Woolworths
- Provided professional customer support via phone and email, handling enquiries, resolving issues efficiently, and delivering clear, friendly communication while maintaining high service standards and customer satisfaction.
Education
Commercial Pilot License - Aviation
Sydney Flight College
SydneyAdvanced Diploma - Essential Chemistry
La Trobe University
Advanced Diploma - Advance Maths
Murdoch University
Diploma Of Applied Maths - Applied Mathematics
Murdoch University
SydneyDiploma Of Advanced Physics - Advance Physics
Murdoch University
BankstownSkills
- Workload Management
- Influencing skills
- Customer service & guest relations
- Time management & scheduling
- Leadership & supervision
- Adaptability & flexibility
- Safety Regulations
- Strong work ethic
- Reliability & punctuality
- Motivational Skills
- Systems troubleshooting
- Data entry & record keeping
- Guest experience management
- Problem-solving
- Decision making
- Emergency Response
- Attention to detail
- Conflict resolution
Timeline
Team Leader
RFI
Event organiser
ICC SYDNEY
Flight Maintenance Apprenticeship
Qantas Airways
Customer Service Representative
Woolworths
Commercial Pilot License - Aviation
Sydney Flight College
Advanced Diploma - Essential Chemistry
La Trobe University
Advanced Diploma - Advance Maths
Murdoch University
Diploma Of Applied Maths - Applied Mathematics
Murdoch University
Diploma Of Advanced Physics - Advance Physics
Murdoch University